Mazda of Elk Grove - Service Center

Friendly helpful service I have never been disappointed taking my vehicle in to get it serviced. The staff is friendly and welcoming. I have never been forced into any service I have never been disappointed taking my vehicle in to get it serviced. The staff is friendly and welcoming. I have never been forced into any services and always receive clear explanation of the cars diagnostics. The process are fair and frequently lower than any competitors. I will recommend Elk Grove Mazda to anyone as I genuinely feel they have my best interest at heart. More

Always friendly and professional I've been bringing my Mazda leases to the service center for 5 years now, and Billy has been my point man each and every time. He recognizes me as soo I've been bringing my Mazda leases to the service center for 5 years now, and Billy has been my point man each and every time. He recognizes me as soon as I pull up. He opens the door for me and greets me right away. He always asks how I'm doing and even remembers little details that we discussed the last time. He works quickly and gets my car registered right away. He's always preemptive about handling any issues. And he's very good at explaining any issues with my car in a way that is entirely easy to understand. I'm always impressed with his positive attitude and integrity in the job. I definitely recommend Mazda, but I especially recommend Billy as your point of service for any car service work. More

Excellent Customer Care! Kyle in Service, Gerlie in sales, John in sales, and Deanna in Finance have all been absolutely amazing to my family and I. I love coming to Elk Grove Kyle in Service, Gerlie in sales, John in sales, and Deanna in Finance have all been absolutely amazing to my family and I. I love coming to Elk Grove Mazda because I know we’ll be treated very well! I highly recommend them for all your car needs! More

Great customer service The sales & service team at Mazda of Elk Grove are very courteous, professional, and knowledgeable. They keep their word. There is a low/no pressure a The sales & service team at Mazda of Elk Grove are very courteous, professional, and knowledgeable. They keep their word. There is a low/no pressure attitude from the sales team. I would recommend them to anyone looking for a Mazda. More

Always great service My names Kris N. I always go to Billy in service to get my baby taken care of. I’ve said it before and I’ll say it again..great dealership. I’ve alway My names Kris N. I always go to Billy in service to get my baby taken care of. I’ve said it before and I’ll say it again..great dealership. I’ve always been satisfied with this dealership. They always have me leave with a smile on my face and pride to hit the road. Highly recommend this dealer for buying a new/used vehicle and/or getting your mazda serviced More

Excellent customer service The staff were extremely friendly and helpful. My car repair was done quickly and I got great value for my money. I would recommend their service de The staff were extremely friendly and helpful. My car repair was done quickly and I got great value for my money. I would recommend their service department to anyone looking for a great value and excellent customer service. More

Satisfied at Elk Grove Mazda! I drove almost two hours for the type of customer service Juan provided us. Best sales guy around! He is versed in every aspect of the car buying expe I drove almost two hours for the type of customer service Juan provided us. Best sales guy around! He is versed in every aspect of the car buying experience. We purchased multiple vehicles from the dealership due to his professionalism and knowledge. We love our new cars. More

Customer Service Feedback Great service; however, for the $$ spent it would have been nice that they wash the car - car wash service is adjacent to the service department. Great service; however, for the $$ spent it would have been nice that they wash the car - car wash service is adjacent to the service department. More

Awesome service! Went in for a simple oil change, and Freddy and his manager realized my dashboard had been under warranty and helped me get it fixed. Gave me an aweso Went in for a simple oil change, and Freddy and his manager realized my dashboard had been under warranty and helped me get it fixed. Gave me an awesome loaner vehicle and got my baby looking brand new! Thanks guys!! More

Excellent service Elk Grove Mazda is the best for sales and service. I bought my car there and I keep going back for services every three months because they do a great Elk Grove Mazda is the best for sales and service. I bought my car there and I keep going back for services every three months because they do a great job and the staff is very courteous and helpful. EJ the manager is very accommodating and treats me royally. More