433 Reviews of Mazda of Elk Grove - Service Center
Always great service Mazda of ElkGrove is awesome. I have recommended Mazda of ElkGrove to family and friends. They have great customer service and treat you like family. Mazda of ElkGrove is awesome. I have recommended Mazda of ElkGrove to family and friends. They have great customer service and treat you like family. I rather drive 45 minutes for visits to ElkGrove Mazda than go to my local dealer. Thank you!!! More
Im going to miss this dealer if I switch brands I have been coming here for years and they have always gone the extra mile for me. The treatment that you get from this dealership is really second to I have been coming here for years and they have always gone the extra mile for me. The treatment that you get from this dealership is really second to none... While I am on my 4th Mazda im not sure if I will be brand loyal anymore as I have had more issues with my current car than any of the previous and its a late 2017 model. I really am going to miss coming here when I get a new car. More
Oil change Was greeted in a very friendly manner, the oil change and tire rotation was done expertly and timely, the waiting area provided excellent beverages an Was greeted in a very friendly manner, the oil change and tire rotation was done expertly and timely, the waiting area provided excellent beverages and snacks. More
Friendly helpful service I have never been disappointed taking my vehicle in to get it serviced. The staff is friendly and welcoming. I have never been forced into any service I have never been disappointed taking my vehicle in to get it serviced. The staff is friendly and welcoming. I have never been forced into any services and always receive clear explanation of the cars diagnostics. The process are fair and frequently lower than any competitors. I will recommend Elk Grove Mazda to anyone as I genuinely feel they have my best interest at heart. More
Always friendly and professional I've been bringing my Mazda leases to the service center for 5 years now, and Billy has been my point man each and every time. He recognizes me as soo I've been bringing my Mazda leases to the service center for 5 years now, and Billy has been my point man each and every time. He recognizes me as soon as I pull up. He opens the door for me and greets me right away. He always asks how I'm doing and even remembers little details that we discussed the last time. He works quickly and gets my car registered right away. He's always preemptive about handling any issues. And he's very good at explaining any issues with my car in a way that is entirely easy to understand. I'm always impressed with his positive attitude and integrity in the job. I definitely recommend Mazda, but I especially recommend Billy as your point of service for any car service work. More
Excellent Customer Care! Kyle in Service, Gerlie in sales, John in sales, and Deanna in Finance have all been absolutely amazing to my family and I. I love coming to Elk Grove Kyle in Service, Gerlie in sales, John in sales, and Deanna in Finance have all been absolutely amazing to my family and I. I love coming to Elk Grove Mazda because I know we’ll be treated very well! I highly recommend them for all your car needs! More
Great customer service The sales & service team at Mazda of Elk Grove are very courteous, professional, and knowledgeable. They keep their word. There is a low/no pressure a The sales & service team at Mazda of Elk Grove are very courteous, professional, and knowledgeable. They keep their word. There is a low/no pressure attitude from the sales team. I would recommend them to anyone looking for a Mazda. More
Always great service My names Kris N. I always go to Billy in service to get my baby taken care of. I’ve said it before and I’ll say it again..great dealership. I’ve alway My names Kris N. I always go to Billy in service to get my baby taken care of. I’ve said it before and I’ll say it again..great dealership. I’ve always been satisfied with this dealership. They always have me leave with a smile on my face and pride to hit the road. Highly recommend this dealer for buying a new/used vehicle and/or getting your mazda serviced More
Excellent customer service The staff were extremely friendly and helpful. My car repair was done quickly and I got great value for my money. I would recommend their service de The staff were extremely friendly and helpful. My car repair was done quickly and I got great value for my money. I would recommend their service department to anyone looking for a great value and excellent customer service. More
Satisfied at Elk Grove Mazda! I drove almost two hours for the type of customer service Juan provided us. Best sales guy around! He is versed in every aspect of the car buying expe I drove almost two hours for the type of customer service Juan provided us. Best sales guy around! He is versed in every aspect of the car buying experience. We purchased multiple vehicles from the dealership due to his professionalism and knowledge. We love our new cars. More