Mazda of Elk Grove - Service Center

Great service experience! Mazda of Elk Grove went above and beyond to help me when my Mazda CX-5 developed a water leak in the hatch area. The service writer was very helpful p Mazda of Elk Grove went above and beyond to help me when my Mazda CX-5 developed a water leak in the hatch area. The service writer was very helpful providing afree rental car and approaching Mazda corporate to cover the repair out of warranty, which they did! Thanks Mazda More

Full service from Mazda ELK Grove The service reps and techs combined (once again) to give excellent service. I could smell engine compartment smell in the passenger cabin but could n The service reps and techs combined (once again) to give excellent service. I could smell engine compartment smell in the passenger cabin but could not be specific about the source. After a thorough investigation no could be sure of the cause but the tech did find some oil on the engine manifold that might have been the source. He cleaned it up. The problem disappeared. I appreciate the thorough effort to correct a hard to find cause! More

Very friendly staff The staff is very friendly, they explained what they were doing and provided a time frame. The appointment reminder is a great value. I will be b The staff is very friendly, they explained what they were doing and provided a time frame. The appointment reminder is a great value. I will be buying my next car from here More

I Bought a Lemon Since I’ve had this SUV (2016 CX-5) issues I have, clicking gas pedal and squeeling brakes (both of which I was told is normal) and most recently my Since I’ve had this SUV (2016 CX-5) issues I have, clicking gas pedal and squeeling brakes (both of which I was told is normal) and most recently my hatch back would click open when I would lock the car. I said to keep the car until it was fixed and the next day they said they found the issue, I needed a new battery. So I bought their new battery ($300) and low and behold the back still clicks open. So needless to say this car gas turned out to be a brake squeeling pedal clicking hatch opening LEMON and I do not think I will purchase another Mazda. More

Oil change Only had my Mazda services twice at the facility and both times has been a pleasure. Last time was quick. Will come back next time Only had my Mazda services twice at the facility and both times has been a pleasure. Last time was quick. Will come back next time More

kept me informed and very nice service Very efficient and explained matters clearly. Quick to get my car in to dealership and worked within a reasonable time period for job completion. Awes Very efficient and explained matters clearly. Quick to get my car in to dealership and worked within a reasonable time period for job completion. Awesome experience. More

Customer service and car service crew Customer service is outstanding and the car service took no time at all! Very efficient team. Thank you Mazda Elk Grove for everything you have done f Customer service is outstanding and the car service took no time at all! Very efficient team. Thank you Mazda Elk Grove for everything you have done for me. I look forward to owning more cars for your dealership More

Great customer service The customer service I received from Chris was above any expectation, he provided excellent communication about the status of my vehicle, he greeted m The customer service I received from Chris was above any expectation, he provided excellent communication about the status of my vehicle, he greeted me immediately as soon as I pulled up my car and my car was ready way before the estimated time. I purchased my car from Jaik and he was a pleasure to work with, he was not pushy or overbearing and he had fantastic knowledge of the vehicle and the features. More

amazing and friendly i went in with my sister for my vehicle recall originally on january 2nd 2019. Billy was extremely helpful in answering my questions, since the fixin i went in with my sister for my vehicle recall originally on january 2nd 2019. Billy was extremely helpful in answering my questions, since the fixing was going to take a while, i was provided with a car and i was able to do things around elk grove which was very nice. i got the vehicle i wanted to borrow lol loved the vehicle i was provided with and i'm looking forward to upgrade my vehicle to the one they let me borrow, i will highly recommend you to my friends and family, thank you so much for such a beautiful experience you guys are awesome? thank you so much again Billy, you were very helpful and thank you to the rental place too thank you to the nice lady that signed me up to borrow the vehicle, it was surreal that i forgot your name? sorry! thank you so very much for your service More

Always the best service!!! Kyle C. my service advisor is always great. I request to have him everytime. Or Billy if Kyle is out. The service manager EJ is super helpful and alwa Kyle C. my service advisor is always great. I request to have him everytime. Or Billy if Kyle is out. The service manager EJ is super helpful and always greeting customers. And they have the most knowledgable master tech in the region Jim D. I would trust him with any vehicle of mine. Keep up the great work guys! More