433 Reviews of Mazda of Elk Grove - Service Center
Routine Service Great service even though they are sharing with Nissan for the current time cant wait for new building. Washed my car when it was done. Great service even though they are sharing with Nissan for the current time cant wait for new building. Washed my car when it was done. More
Auto repair Went in for some car trouble. They fixed that then told my battery wouldn't hold a charge and I needed a new one. I just bought the battery 1 month a Went in for some car trouble. They fixed that then told my battery wouldn't hold a charge and I needed a new one. I just bought the battery 1 month ago that is BS. They checked again and said it was fine. Hummmmm.... dont like that and now dont have trust in their service mechanics. Plus advisor said 3 mevhsnucs quit last week. Somethings going on that's too bad. I didnt get the service advisor I asked for and got some new guy. Didnt care for him Michael at all. Guess I'll find a new place to take my car. More
Maintenance Our experience was okay. Before this maintenance check we put on new brakes. This maintenance check crew said brake fluid was cloudy. Why was brake fl Our experience was okay. Before this maintenance check we put on new brakes. This maintenance check crew said brake fluid was cloudy. Why was brake fluid cloudy? More
First Time Visit We brought our CX-7 to Elk Grove Mazda for serving as we wanted factory trained technicians to work on our car. While the repairs took longer than es We brought our CX-7 to Elk Grove Mazda for serving as we wanted factory trained technicians to work on our car. While the repairs took longer than estimated, we were provided with a courtesy car and Kyle was very apologetic. We will be bringing our car here for regular maintenance from now on. More
Great experience This was my first time at the Elk Grove Mazda dealership and it couldn’t have gone better. Everything was explained to me and the waiting area was com This was my first time at the Elk Grove Mazda dealership and it couldn’t have gone better. Everything was explained to me and the waiting area was comfortable. They even had computers set up so I managed to get some work done. I appreciated the coupon that I found online that saved me money. More
Service review We own two Mazda’s and always bring them to the service department for oil changes and everything that we do. We usually deal with Chris and he is alw We own two Mazda’s and always bring them to the service department for oil changes and everything that we do. We usually deal with Chris and he is always professional and courteous. The service we receive is always good here. More
New service manager Bill was seamless replacement for EJ. Bill was formerly a service assistant and knows the ropes. It was nice to deal with a familiar face. My appoint Bill was seamless replacement for EJ. Bill was formerly a service assistant and knows the ropes. It was nice to deal with a familiar face. My appointment was last minute and Bill was able to fit me in. When Bill was busy Kile and the crew with Mazda & Nissan helped me feel comfortable in the Nissan service area which is temporary until Mazda’s new shop is open. Thanks again guys. More
5 Star steadily and consistently. Great Job!! I will always and gladly give a 5 star rating to every one at elk grove mazda. This is a dealership that takes care of you even after the purchase all I will always and gladly give a 5 star rating to every one at elk grove mazda. This is a dealership that takes care of you even after the purchase all the way to taking care of your car through your scheduled maintenances. Big thank you to Billy and everyone in service. Elk Grove Mazda is a great dealership because all the people there collectively are awesome. Thank you. More
recall for window wipers I came in for oil chg and tire rotation and was informed of recall which they did while I was there. I was glad you told me so I didn't have to come b I came in for oil chg and tire rotation and was informed of recall which they did while I was there. I was glad you told me so I didn't have to come back later. I just got the recall notice yesterday, More
Disappointed Poor service, took longer than I was told because they washed my car when I told them NOT to. 45 minutes late and my car is totally water spotted!!! Poor service, took longer than I was told because they washed my car when I told them NOT to. 45 minutes late and my car is totally water spotted!!! More