Mazda of Elk Grove - Service Center

First Time Visit We brought our CX-7 to Elk Grove Mazda for serving as we wanted factory trained technicians to work on our car. While the repairs took longer than es We brought our CX-7 to Elk Grove Mazda for serving as we wanted factory trained technicians to work on our car. While the repairs took longer than estimated, we were provided with a courtesy car and Kyle was very apologetic. We will be bringing our car here for regular maintenance from now on. More

Great experience This was my first time at the Elk Grove Mazda dealership and it couldn’t have gone better. Everything was explained to me and the waiting area was com This was my first time at the Elk Grove Mazda dealership and it couldn’t have gone better. Everything was explained to me and the waiting area was comfortable. They even had computers set up so I managed to get some work done. I appreciated the coupon that I found online that saved me money. More

Service review We own two Mazda’s and always bring them to the service department for oil changes and everything that we do. We usually deal with Chris and he is alw We own two Mazda’s and always bring them to the service department for oil changes and everything that we do. We usually deal with Chris and he is always professional and courteous. The service we receive is always good here. More

New service manager Bill was seamless replacement for EJ. Bill was formerly a service assistant and knows the ropes. It was nice to deal with a familiar face. My appoint Bill was seamless replacement for EJ. Bill was formerly a service assistant and knows the ropes. It was nice to deal with a familiar face. My appointment was last minute and Bill was able to fit me in. When Bill was busy Kile and the crew with Mazda & Nissan helped me feel comfortable in the Nissan service area which is temporary until Mazda’s new shop is open. Thanks again guys. More

5 Star steadily and consistently. Great Job!! I will always and gladly give a 5 star rating to every one at elk grove mazda. This is a dealership that takes care of you even after the purchase all I will always and gladly give a 5 star rating to every one at elk grove mazda. This is a dealership that takes care of you even after the purchase all the way to taking care of your car through your scheduled maintenances. Big thank you to Billy and everyone in service. Elk Grove Mazda is a great dealership because all the people there collectively are awesome. Thank you. More

recall for window wipers I came in for oil chg and tire rotation and was informed of recall which they did while I was there. I was glad you told me so I didn't have to come b I came in for oil chg and tire rotation and was informed of recall which they did while I was there. I was glad you told me so I didn't have to come back later. I just got the recall notice yesterday, More

Disappointed Poor service, took longer than I was told because they washed my car when I told them NOT to. 45 minutes late and my car is totally water spotted!!! Poor service, took longer than I was told because they washed my car when I told them NOT to. 45 minutes late and my car is totally water spotted!!! More

Always caring, always appreciated. A couple of weeks after I had some repairs performed, an unrelated sensor failed and I had to have my car towed back in for service. Billy and his ma A couple of weeks after I had some repairs performed, an unrelated sensor failed and I had to have my car towed back in for service. Billy and his manager looked at the issue and took care of it for me as it was close to the warranty period (had expired by a few k miles) and I was just in for service earlier that month. Their effort to go the extra mile to take care of me is a huge reason I continue to have my car serviced here instead of locally where I live. It’s always been a pleasant experience with this shop and I can absolutely recommend it! May God continue to bless this location and their customers 😊 More

Excellent Service My service provider was terrific. With all the remodeling going at the dealership he kept me informed and took care of me. I very much appreciated hi My service provider was terrific. With all the remodeling going at the dealership he kept me informed and took care of me. I very much appreciated his attentive attitude to my service appointment. Thank you. Susanne More

Best Ever Staff is always friendly, knowledgeable, honest, and attentive. Service is done in a timely manner as well. Likewise, I feel comfortable asking questi Staff is always friendly, knowledgeable, honest, and attentive. Service is done in a timely manner as well. Likewise, I feel comfortable asking questions about my car knowing that the responses I get can be trusted. More