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430 Reviews of Mazda of Elk Grove - Service Center
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July 27, 2019
Customers satisfaction and customer interaction with employe Every thing went well customers satisfaction and friendly atmosphere was key and enjoyed the bantering between myself and all the employees.I am a ret Every thing went well customers satisfaction and friendly atmosphere was key and enjoyed the bantering between myself and all the employees.I am a retired Certified Quality Engineer.DOWNSIDE finish construction too long More
by Sfire
Employees Worked With
Other Employees :
Billy in service advisor, Ratish Singh, Tommy Davis, Kyle Clauson, Annielyn Manongdo, Brian Keegan, Freddy Euler
July 26, 2019
Thank you Chris When I took my vehicle in to Mazda I was informed by Chris that additional maintenance was needed. I appreciate the honesty and explaining why the add When I took my vehicle in to Mazda I was informed by Chris that additional maintenance was needed. I appreciate the honesty and explaining why the additional maintenance was needed. You made me feel confident in the service provided. Thank you for going above and beyond to ensure that I was safe on the road. CilRenee More
by CilRenee
Employees Worked With
Chris
July 23, 2019
Regular service Staff are courteous and communicated the progress. Exceeded my expectations. Freddy did an excellent job to make sure all the services done promptly e Staff are courteous and communicated the progress. Exceeded my expectations. Freddy did an excellent job to make sure all the services done promptly even if it was a busy day. More
by BLee
Employees Worked With
Freddy Euler
July 11, 2019
Always super helpful and accommodating I have been coming here with my 2010 Mazda for 9 years now. I love the service, they are always pleasant, helpful, and honest. They're currently shari I have been coming here with my 2010 Mazda for 9 years now. I love the service, they are always pleasant, helpful, and honest. They're currently sharing space with another dealership during a remodel but I still see the same familiar faces and have gotten the same level of service and care. More
by Mazda3
Employees Worked With
Kyle Clauson
July 09, 2019
Always takes care of us! Love Mazda of Elk Grove! They always take care of us and go above and beyond. We are moving and will miss this place so much. Love Mazda of Elk Grove! They always take care of us and go above and beyond. We are moving and will miss this place so much. More
by Pashakay
Employees Worked With
Kyle Clauson
July 09, 2019
Very professional Service was quick; staff was honest and showed genuine care (my car antenna broke while being washed - Mazda fixed it / no cost to me). Mechanic inspe Service was quick; staff was honest and showed genuine care (my car antenna broke while being washed - Mazda fixed it / no cost to me). Mechanic inspection revealed some needed maintenance (brakes). More
by Mazda2
Employees Worked With
Kyle Clauson
July 03, 2019
It was a good visit everyone was so nice and helpful Because I experience everything at my visit to Mazda the services salesman was very helpful and throw explaining everything what I needed done too my Because I experience everything at my visit to Mazda the services salesman was very helpful and throw explaining everything what I needed done too my 2014 Mazda 6 More
by YoliMarie
Employees Worked With
Ratish Singh
June 24, 2019
Routine Service Great service even though they are sharing with Nissan for the current time cant wait for new building. Washed my car when it was done. Great service even though they are sharing with Nissan for the current time cant wait for new building. Washed my car when it was done. More
by Lwalk707
Employees Worked With
Lance walk service advisor , Lane Walters
June 18, 2019
Auto repair Went in for some car trouble. They fixed that then told my battery wouldn't hold a charge and I needed a new one. I just bought the battery 1 month a Went in for some car trouble. They fixed that then told my battery wouldn't hold a charge and I needed a new one. I just bought the battery 1 month ago that is BS. They checked again and said it was fine. Hummmmm.... dont like that and now dont have trust in their service mechanics. Plus advisor said 3 mevhsnucs quit last week. Somethings going on that's too bad. I didnt get the service advisor I asked for and got some new guy. Didnt care for him Michael at all. Guess I'll find a new place to take my car. More
by Mazdacx5driver
Employees Worked With
Freddy Euler
June 06, 2019
Maintenance Our experience was okay. Before this maintenance check we put on new brakes. This maintenance check crew said brake fluid was cloudy. Why was brake fl Our experience was okay. Before this maintenance check we put on new brakes. This maintenance check crew said brake fluid was cloudy. Why was brake fluid cloudy? More
by Christurney57
Employees Worked With
Don’t know name
