Mazda of Elk Grove - Service Center

Awesome Customer Service I received excellent customer service at Elk Grove Mazda this week! This is nothing out of the ordinary since I have always been treated extremely wel I received excellent customer service at Elk Grove Mazda this week! This is nothing out of the ordinary since I have always been treated extremely well in the last four years!! I would highly recommend Chris in the service department as well!! More

Wonderfully Amazing The Service team is great! They are very helpful and knowledgeable. I was assisted by Freddy and he did a great job and explained everything to me tha The Service team is great! They are very helpful and knowledgeable. I was assisted by Freddy and he did a great job and explained everything to me that was wrong with my vehicle. I will definitely come back to the Elk Grove Mazda for all my car needs. More

New Show Room Customer service is friendly and courteous. The new remodel looks nice. The maintenance on my car is fine. It just takes forever. I've never left with Customer service is friendly and courteous. The new remodel looks nice. The maintenance on my car is fine. It just takes forever. I've never left with my car within the time frame they estimate. This time I left without getting my car washed because it was just sitting there for about 30 minutes with no one attending to it. More

Lance is awesome I have be a customer with the service department since 2017 when I purchased my vehicle. I have received an Average of pretty great service. I have ha I have be a customer with the service department since 2017 when I purchased my vehicle. I have received an Average of pretty great service. I have had some frustrating times with my car and having a team who truly listened and ensured that my concerns were addressed,for the most part has been this team. Lance during my last visit went above and beyond to ensure that my vehicle was repaired and safe for my huge road trip. I’m glad that I stuck with them for the most part. There is always room for improvement in the car care and repair...so keep doing what your doing. More

Great service, fast and no upsell pressure Lance was very specific with what I needed to get done but did not pressure me to buy. Instead was very informative and welcoming. I would definitely Lance was very specific with what I needed to get done but did not pressure me to buy. Instead was very informative and welcoming. I would definitely recommend Mazda of Elk Grove for my service and repair needs and would also recommend seeing Lance Walk. More

Complete Mazda 6 recalls Everything went as advertised. I was kept in the loop during the service process. I would definitely use this service department in the future. Thanks Everything went as advertised. I was kept in the loop during the service process. I would definitely use this service department in the future. Thanks More

My Mazda6 would not start. After checking the manual I called the dealer. It appeared there may be an electrical problem. The inspection and tests at the dealer service department revealed my Mazda6 only called the dealer. It appeared there may be an electrical problem. The inspection and tests at the dealer service department revealed my Mazda6 only needed a new battery. More

They were friendly and professional and did a great job servicing my car. They had snacks, wifi, and drinks while I waited. They washed and vacuumed my car to boot. servicing my car. They had snacks, wifi, and drinks while I waited. They washed and vacuumed my car to boot. More

Freddie was awesome. Very fast, efficient, and great place to wait as well.. Definitely will go back for sure.. Highly recommend and not with any dealer or service place to wait as well.. Definitely will go back for sure.. Highly recommend and not with any dealer or service More

Always the Best Service! I brought my car in for regular maintenance, and as usual had an awesome experience at Mazda of Elk Grove. They communicate well throughout the proce I brought my car in for regular maintenance, and as usual had an awesome experience at Mazda of Elk Grove. They communicate well throughout the process and their customer waiting area is comfortable and very clean with free wifi. The Service Dept treats customers really well! More