Mazda of Elk Grove - Service Center

Great customer service. I was worried when they got rid of the kids play area, but they provided snacks which was a big help at 8am. Loved the new video of My car being serviced. Very impressive of the kids play area, but they provided snacks which was a big help at 8am. Loved the new video of My car being serviced. Very impressive More

I love Mazda of Elk Grove. I cannot express how truly impressed I am with Mazda of El Grove. From the day we first leased the vehicle, to today,three years later, the level of I cannot express how truly impressed I am with Mazda of El Grove. From the day we first leased the vehicle, to today,three years later, the level of service continues to impress. Yesterday, I brought my car in for routine service, and was told the wait would be 1 hour and 45 mins max. It really was! The remodeled service area is great; I worked on my computer during my short wait. I would recommend Mazda of Elk Grove to anyone looking for a great vehicle, and terrific service after the purchase/lease. More

Freddy was awesome. He was very professional and made me and my wife feel like valued customers. I will continue to get my car serviced here because of the service Freddy and Murt provided. and my wife feel like valued customers. I will continue to get my car serviced here because of the service Freddy and Murt provided. More

Chris Howard and his service team did an outstanding job. Chris kept in contact with me through every step of the maintenance. Thank you so much. Chris kept in contact with me through every step of the maintenance. Thank you so much. More

Fantastic service as always. Wonderful associates. Calm and comfortable atmosphere. We can always count on Mazda for anything. We feel like part of a small community rather than just a dealership. and comfortable atmosphere. We can always count on Mazda for anything. We feel like part of a small community rather than just a dealership. More

The people were super nIce. The response time was quick and I like the text updates If the process and the videoed the service with the oral explanations! Would have loved a deep clean option for the car, and I like the text updates If the process and the videoed the service with the oral explanations! Would have loved a deep clean option for the car, but they provided information where this service is available. More

Excellent service. Luke Walk explained what needed to Excellent service. Luke Walk explained what needed to be done on my car. Gave me a time frame and update on the service. Got a free car wash. Tha Excellent service. Luke Walk explained what needed to be done on my car. Gave me a time frame and update on the service. Got a free car wash. Thanks to everyone in Mazda Elkgrove! More

Very fair They told me what the repair entailed and we agreed to a compromise and it was a job well done and thank you for the loaner They told me what the repair entailed and we agreed to a compromise and it was a job well done and thank you for the loaner More

Great service We needed new tires for our 2016 CX-5. They had a special that was too good to pass up. They informed me I could bring the vehicle in that evening and We needed new tires for our 2016 CX-5. They had a special that was too good to pass up. They informed me I could bring the vehicle in that evening and they would actually supply a loaner vehicle. All went smooth and the next day I returned the vehicle and was out the door with new tires by 11;00 am. Excellent and friendly service from this dealership. I highly recommend this dealership. No, I don’t work there😃 More

75,000 mile maintenance I always receive terrific customer service at Mazda of Elk Grove. Thank you Freddy Mojaddedi for your great, friendly customer service. I appreciated I always receive terrific customer service at Mazda of Elk Grove. Thank you Freddy Mojaddedi for your great, friendly customer service. I appreciated your excellent communication, explanation of service, arranging my transportation to and from dealership as well as prompt service to complete the work on my car. More