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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
432 Reviews

432 Reviews of Mazda of Elk Grove - Service Center

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November 16, 2019

The work was performed in an acceptable manner. Shuttle service to my residence was good. Offer for a loaner car was appreciated. Expectations were clearly communicated. More

by sactownmo
Recommend Dealer
Yes
Employees Worked With
Chris Howard: 5 stars ??????????
Nov 19, 2019 -

Mazda of Elk Grove responded

Thank you for the positive review. If you have any feedback on how we might improve, please don't hesitate to give us a call at your convenience.

November 16, 2019

The Elk Grove Mazda service center has great customer service and they stand behind their awesome vehicles. They shatter expectations with a can do attitude! My next car will be purchased at Elk Gr More

by ScottB
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Nov 19, 2019 -

Mazda of Elk Grove responded

Thank you for the 5-star review! We're happy to hear you had a great customer service experience, and that Kyle and our team have continued to exceed your expectations. Until next time, happy motoring!

November 13, 2019

Great customer service. I was worried when they got rid of the kids play area, but they provided snacks which was a big help at 8am. Loved the new video of My car being serviced. Very impressive More

by Pretty Rikki
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Candelaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annielyn Manongdo, Lance Walk
Nov 14, 2019 -

Mazda of Elk Grove responded

Thank you for the 5-stars! We're so glad you are a fan of our new facility and expectations during your service. We always strive to impress!

November 11, 2019

I love Mazda of Elk Grove. I cannot express how truly impressed I am with Mazda of El Grove. From the day we first leased the vehicle, to today,three years later, the level of More

by Mike&Signa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Nov 11, 2019 -

Mazda of Elk Grove responded

Mike & Signa, We love you as a client! Thank you for your loyal patronage. We are so happy to hear you love the remodel. We look forward to being here for all your Mazda needs.

November 08, 2019

Freddy was awesome. He was very professional and made me and my wife feel like valued customers. I will continue to get my car serviced here because of the service Freddy and Murt provided. More

by Tres
Recommend Dealer
Yes
Employees Worked With
Murt Aljoher. 5 stars, Freddy Euler
Nov 08, 2019 -

Mazda of Elk Grove responded

Thank you for the 5-stars; we're so glad you and your wife had a great experience with Freddy and our team during your servicing! We appreciate your loyalty and look forward the next time we see you two!

November 06, 2019

Chris Howard and his service team did an outstanding job. Chris kept in contact with me through every step of the maintenance. Thank you so much. More

by RYAN B.
Recommend Dealer
Yes
Employees Worked With
Christopher Howard
Nov 06, 2019 -

Mazda of Elk Grove responded

Ryan, Thank you for the 5-star review! We're so glad you had an outstanding service experience with Chris and our team. Happy motoring!

November 04, 2019

Fantastic service as always. Wonderful associates. Calm and comfortable atmosphere. We can always count on Mazda for anything. We feel like part of a small community rather than just a dealership. More

by Mrs. Smith
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson, Freddy Euler
Nov 05, 2019 -

Mazda of Elk Grove responded

Thank you for the 5-stars! We're glad you had another fantastic service experience with the Mazda of Elk Grove family. Until we see you next, happy motoring!

November 04, 2019

The people were super nIce. The response time was quick and I like the text updates If the process and the videoed the service with the oral explanations! Would have loved a deep clean option for the car, More

by Mazda Mars
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Nov 05, 2019 -

Mazda of Elk Grove responded

Thanks for the positive review. We're happy to hear that you were well taken care of, and kept updated with our videos, during your visit. We look forward to the continued relationship!

October 29, 2019

Excellent service. Luke Walk explained what needed to Excellent service. Luke Walk explained what needed to be done on my car. Gave me a time frame and update on the service. Got a free car wash. Tha More

by Maria M.
Recommend Dealer
Yes
Employees Worked With
Lance Walk
Oct 30, 2019 -

Mazda of Elk Grove responded

Maria, Thank you for the 5-stars! We're so happy to hear you had an excellent service experience with Lance with getting the work done in a clear time frame. We appreciate you business!

October 27, 2019

Very fair They told me what the repair entailed and we agreed to a compromise and it was a job well done and thank you for the loaner More

by Me kegler vroom vroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walk
Oct 28, 2019 -

Mazda of Elk Grove responded

Thank you for the 5-stars! We are always happy to assist. If you have any additional questions, please don't hesitate to give Lance or any of our service team a call!

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