432 Reviews of Mazda of Elk Grove - Service Center
The work was performed in an acceptable manner. Shuttle service to my residence was good. Offer for a loaner car was appreciated. Expectations were clearly communicated. service to my residence was good. Offer for a loaner car was appreciated. Expectations were clearly communicated. More
The Elk Grove Mazda service center has great customer service and they stand behind their awesome vehicles. They shatter expectations with a can do attitude! My next car will be purchased at Elk Gr service and they stand behind their awesome vehicles. They shatter expectations with a can do attitude! My next car will be purchased at Elk Grove Mazda because of their consistent Commitment to service. More
Great customer service. I was worried when they got rid of the kids play area, but they provided snacks which was a big help at 8am. Loved the new video of My car being serviced. Very impressive of the kids play area, but they provided snacks which was a big help at 8am. Loved the new video of My car being serviced. Very impressive More
I love Mazda of Elk Grove. I cannot express how truly impressed I am with Mazda of El Grove. From the day we first leased the vehicle, to today,three years later, the level of I cannot express how truly impressed I am with Mazda of El Grove. From the day we first leased the vehicle, to today,three years later, the level of service continues to impress. Yesterday, I brought my car in for routine service, and was told the wait would be 1 hour and 45 mins max. It really was! The remodeled service area is great; I worked on my computer during my short wait. I would recommend Mazda of Elk Grove to anyone looking for a great vehicle, and terrific service after the purchase/lease. More
Freddy was awesome. He was very professional and made me and my wife feel like valued customers. I will continue to get my car serviced here because of the service Freddy and Murt provided. and my wife feel like valued customers. I will continue to get my car serviced here because of the service Freddy and Murt provided. More
Chris Howard and his service team did an outstanding job. Chris kept in contact with me through every step of the maintenance. Thank you so much. Chris kept in contact with me through every step of the maintenance. Thank you so much. More
Fantastic service as always. Wonderful associates. Calm and comfortable atmosphere. We can always count on Mazda for anything. We feel like part of a small community rather than just a dealership. and comfortable atmosphere. We can always count on Mazda for anything. We feel like part of a small community rather than just a dealership. More
The people were super nIce. The response time was quick and I like the text updates If the process and the videoed the service with the oral explanations! Would have loved a deep clean option for the car, and I like the text updates If the process and the videoed the service with the oral explanations! Would have loved a deep clean option for the car, but they provided information where this service is available. More
Excellent service. Luke Walk explained what needed to Excellent service. Luke Walk explained what needed to be done on my car. Gave me a time frame and update on the service. Got a free car wash. Tha Excellent service. Luke Walk explained what needed to be done on my car. Gave me a time frame and update on the service. Got a free car wash. Thanks to everyone in Mazda Elkgrove! More
Very fair They told me what the repair entailed and we agreed to a compromise and it was a job well done and thank you for the loaner They told me what the repair entailed and we agreed to a compromise and it was a job well done and thank you for the loaner More