Mazda of Elk Grove - Service Center

Since the remodel, Mazda has really stepped up their game! I recieved a video walk-around of my brakes, tires, and undercarriage. What a cool thing to see! No questions as to whether or not items need t game! I recieved a video walk-around of my brakes, tires, and undercarriage. What a cool thing to see! No questions as to whether or not items need to be addressed. Chris was an awesome advisor to work with! More

Everyone was very nice to me, I did not wait a long time everyone was nice they help me with my license plate. I’m waiting on Mazda to order my hat. Love you Mazda I also like the I did not wait a long time everyone was nice they help me with my license plate. I’m waiting on Mazda to order my hat. Love you Mazda I also like the email of my car been served More

I appreciated the car wash but it was superficial as expected and the windshield was quite dirty when I picked up my car. The service was surprisingly quick 😊. expected and the windshield was quite dirty when I picked up my car. The service was surprisingly quick 😊. More

Freddy was very approachable and kind. He was very informative and was honest in what I needed to do with my car. He made sure I was taken care of at the dealership. informative and was honest in what I needed to do with my car. He made sure I was taken care of at the dealership. More

Kyle is always helpful in whatever you need . Keeps me updated current and future services. Also options for the services. Great help on the phone as well. updated current and future services. Also options for the services. Great help on the phone as well. More

I was very impressed with Mazda’s new video technology which allowed me, from my home, to view the undercarriage of my car as Lance Walk led me through the service inspection. I was able to endorse his ad which allowed me, from my home, to view the undercarriage of my car as Lance Walk led me through the service inspection. I was able to endorse his advice on spot re changing a part which he identified . More

I was very impressed with the service dept. The staff was friendly and my service technician, Freddy, was extremely knowledgeable and customer service oriented. I was going to service my Mazda at the dea was friendly and my service technician, Freddy, was extremely knowledgeable and customer service oriented. I was going to service my Mazda at the dealership at Maita since it is closer to my work, but I think I’ll come back to Elk Grove Mazda next time. More

After my visit, I was satisfied but a few hours later, the check tire pressure light went on when they just did the oil change and tire rotation. the check tire pressure light went on when they just did the oil change and tire rotation. More

Excellent service and follow through. Very good explanation, courtesy. Service got done at the said time. Lance did his job great. Additional requests for service information was well replied. explanation, courtesy. Service got done at the said time. Lance did his job great. Additional requests for service information was well replied. More

Great people in the service department. They are always helpful and friendly whenever I’ve been there. I will miss EJ, hew was a super service manager. helpful and friendly whenever I’ve been there. I will miss EJ, hew was a super service manager. More