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Mazda of Elk Grove - Service Center

Elk Grove, CA

4.6
430 Reviews

430 Reviews of Mazda of Elk Grove - Service Center

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January 05, 2020

Mazda of Elk Grove always treats me and my car right! Chris and Kyle in the service dept are always so kind and helpful by phone and in person and I feel that’s so important. I will always bring my car h More

by Eyefligh
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson, Gerlie Fevidal, DeAnnah Mass
Jan 06, 2020 -

Mazda of Elk Grove responded

We're so glad you continue to have great experiences with Chris, Kyle, and the rest of our team in servicing your Mazda. We appreciate your loyalty and look forward to the continued relationship!

January 02, 2020

Always a positive experience when I come here to service my vehicle. Everyone in the service department is so nice and helpful (special shout-out to Billie, Kyle, and Lance for being so great). I went to Mo More

by kt.bee
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Clauson, Lance Walk
Jan 02, 2020 -

Mazda of Elk Grove responded

Thank you for the terrific review! We truly appreciate your loyalty in making the drive out to us, and are very happy that you continue to have great experiences with our team. We look forward to the continued relationship!

January 02, 2020

Always exceed expectations when I come for service All the service on my Mazda 3 has been with Mazda of Elk Grove for one very important reason. Employees attention to my personal needs. And to add to More

by Lolablev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service.
Jan 02, 2020 -

Mazda of Elk Grove responded

Thank you for the 5-star review. We're so glad we could exceed your expectations once again during your service visit! We appreciate your loyalty to our team members and are excited to work with you again the next time you stop by.

January 02, 2020

Kyle has always helpful in set up appointment by phone and at site He is the reason why we continue service with Elk Grove Mazda. More

by Armita115
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Jan 02, 2020 -

Mazda of Elk Grove responded

Thank you for the awesome review of Kyle and our service team! We're so glad you had a great experience, from setting up the appointment to the work itself. Happy motoring!

January 01, 2020

I like the videos. They are very helpful with understanding what is going on with my car. The staff is friendly and knowledgeable. Thank you. More

by pjbagalayos
Recommend Dealer
Yes
Employees Worked With
Lance Walk
Jan 02, 2020 -

Mazda of Elk Grove responded

You're welcome! We're glad you had a warm and friendly experience, and that your service video was a welcome update to the current status of your vehicle parts. Happy motoring!

December 30, 2019

This dealership/service department is great! Making appts is easy and service is always done well and quickly. Love the new video service cataloging what and how the service is done. More

by Joannebovee
Recommend Dealer
Yes
Employees Worked With
Lance Walk
Dec 30, 2019 -

Mazda of Elk Grove responded

Thanks for the awesome review, Joanne! We're so glad you had a great service experience with Lance and the rest of our team, from the service video to our quality of work. We'll see you next time!

December 30, 2019

Everybody is very welcoming. What I really like is they gave me options to save me a little money. That really helped me. I love seeing the video of everything going on with my car because it helps me make More

by Doubleg60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walk
Dec 30, 2019 -

Mazda of Elk Grove responded

Terrific! We're super glad your service went well and that you feel comfortable and well informed about your vehicle. We look forward to the continued relationship!

December 29, 2019

Great job, Cory! Cory, who performed the service on my vehicle, did an excellent job on explaining (in video sent to my phone) the inspections he did. He explained the More

by mel916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory (tech.)
Dec 30, 2019 -

Mazda of Elk Grove responded

We appreciate you taking the time to share your experience with your technician, and we're happy to hear that you loved your service video! We're very happy to be able to make sure that your vehicle is running safely; happy motoring!

December 28, 2019

Great service and facility will not go to any other dealer after coming here couldnt get any better see you guys on my next service More

by Lwalk707
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson, Freddy Euler, Lance Walk
Dec 30, 2019 -

Mazda of Elk Grove responded

Thank you for the awesome recommendation! We're so happy to be your #1; we'll see you when you stop by next.

December 24, 2019

I have had excellent services from Freddy and Lance at the Service Department of Elk Grove Mazda. They both are fantastic people and have delivered above and beyond of what’s required of them. More

by Kimlum1234
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Lance Walk
Dec 26, 2019 -

Mazda of Elk Grove responded

Thanks for the 5-stars! We're happy to hear that you had a great experience with Freddy and Lance during your service visit. We'll see you next time!

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