Mazda of Elk Grove - Service Center

The newly renovated waiting room was awesome. The service technician was great as usual. However this time a video of multipoint inspection was provided. Awesome technician was great as usual. However this time a video of multipoint inspection was provided. Awesome More

All the people in the service dept are helpful, fast, & go the extra mile. They take the time to answer questions & keep me updated via text & video on the progress go the extra mile. They take the time to answer questions & keep me updated via text & video on the progress More

Customer service was great. All my questions were answered and staff was super friendly. Appointment took about as long as expected. Car was taken care. answered and staff was super friendly. Appointment took about as long as expected. Car was taken care. More

Thank you for always taking such good care of my baby (car). Whenever I call for an appointment you make any necessary arrangements to accommodate us, and I truly enjoyed your new video walkthrough insp (car). Whenever I call for an appointment you make any necessary arrangements to accommodate us, and I truly enjoyed your new video walkthrough inspection, so future forward. More

I’ve been coming to this dealership for years to get my vehicles serviced. Lance and the service team are awesome. They’ve always been great, and I appreciate them very much. Thank you, for the best servic vehicles serviced. Lance and the service team are awesome. They’ve always been great, and I appreciate them very much. Thank you, for the best service in town. More

Excellent in every regard but one. Easy setup of appt, service advisor 'Chris' was great, communication during service via text was convenient, service time estimate met, & video of vehicle/safety check h service advisor 'Chris' was great, communication during service via text was convenient, service time estimate met, & video of vehicle/safety check helpful. However, pass on the carwash! More

I was disappointed that the problem was not diagnosed. But I appreciate the rental and attempt made. No response to texts on 2nd day. I am afraid that my car may fail to start in the future. Thank yo But I appreciate the rental and attempt made. No response to texts on 2nd day. I am afraid that my car may fail to start in the future. Thank you for not charging for diagnostic services. More

They are the bestExcellent service, they strive to They are the best Excellent service, they strive to please the customers, very courteous, genuinely care for you and do their best to keep you satisf They are the best Excellent service, they strive to please the customers, very courteous, genuinely care for you and do their best to keep you satisfied, More

Disappointed, called parts department if they do the price match and was told yes, then came in to find out they will charge Additionally for shipping price match and was told yes, then came in to find out they will charge Additionally for shipping More

Thanks wonderful new building. The people through out the dealership are super. Great attitude thanks the video showing the work was a nice surprise see you next time dealership are super. Great attitude thanks the video showing the work was a nice surprise see you next time More