Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mazda of Elk Grove - Service Center

Elk Grove, CA

4.7
432 Reviews
Call Service Center (916) 252-6648

432 Reviews of Mazda of Elk Grove - Service Center

Sort by
January 17, 2020

The new place is awesome and the customer service is still top notch. Love this dealership . The people are wonderful and always willing to help. More

by Agarcia22790
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Report | Print
Jan 20, 2020 -

Mazda of Elk Grove responded

Thank you for the great review! We're so glad you had a great service experience with Kyle and our team, and that you are loving our new design. We look forward to the continued relationship!

January 17, 2020

Very happy and pleased with the customer service and work on the vehicle. Great atmosphere. Kyle went thru my advantage and disadvantage of the service I needed. More

by Vidajpatterson
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Report | Print
Jan 20, 2020 -

Mazda of Elk Grove responded

Thank you for the 5-star review! We're happy to hear you had a great customer service experience while servicing your vehicle with Kyle. If you have any additional questions regarding your Mazda, please don't hesitate to give Kyle or any of our team a call!

January 16, 2020

The newly renovated waiting room was awesome. The service technician was great as usual. However this time a video of multipoint inspection was provided. Awesome More

by BLee
Recommend Dealer
Yes
Employees Worked With
Lance Walk
Report | Print
Jan 17, 2020 -

Mazda of Elk Grove responded

Thanks for the 5-star rating! We're happy to hear you had another great experience with our service team, and that you are loving our renovated building. We appreciate your loyalty!

January 15, 2020

All the people in the service dept are helpful, fast, & go the extra mile. They take the time to answer questions & keep me updated via text & video on the progress More

by sheila
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Report | Print
Jan 16, 2020 -

Mazda of Elk Grove responded

Sheila, Thank you for the 5-star review! We're so glad your service experience was helpful, fast, and that they went the extra mile for your vehicle. We're happy to hear that you were well updated and enjoyed the video walk around of your vehicle. Until next time, happy motoring!

January 14, 2020

Customer service was great. All my questions were answered and staff was super friendly. Appointment took about as long as expected. Car was taken care. More

by jyoung621
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Report | Print
Jan 14, 2020 -

Mazda of Elk Grove responded

We appreciate the 5-star rating! We're so glad all of your questions about your vehicles were answered, and that our super friendly staff took great care of your Mazda. Happy motoring!

January 14, 2020

Thank you for always taking such good care of my baby (car). Whenever I call for an appointment you make any necessary arrangements to accommodate us, and I truly enjoyed your new video walkthrough insp More

by etopete1
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Walk
Report | Print
Jan 15, 2020 -

Mazda of Elk Grove responded

Thank YOU for your continued loyalty and patronage! We're so glad we've had the chance to further our relationship with you and your vehicle, and that our team has been able to surprise you and exceed expectations with new additions like our video walk through inspection. We'll see you next time!

January 12, 2020

I’ve been coming to this dealership for years to get my vehicles serviced. Lance and the service team are awesome. They’ve always been great, and I appreciate them very much. Thank you, for the best servic More

by JetX4
Recommend Dealer
Yes
Employees Worked With
Annielyn Manongdo, Lance Walk
Report | Print
Jan 14, 2020 -

Mazda of Elk Grove responded

Thank YOU for continuing to trust us with servicing your vehicles. We're happy to hear that you continue to have the best service; we look forward to the next time you stop by!

January 12, 2020

Excellent in every regard but one. Easy setup of appt, service advisor 'Chris' was great, communication during service via text was convenient, service time estimate met, & video of vehicle/safety check h More

by Cncb
Recommend Dealer
Yes
Employees Worked With
Christopher Howard
Report | Print
Jan 29, 2020 -

Mazda of Elk Grove responded

Thank you for taking the time to share your positive experience with Chris and our service department. We are so happy you enjoyed the service and the video we send! We will review our car wash process with the staff to ensure its up to our high standards in the future. We value you as a client and appreciate your business.

January 11, 2020

I was disappointed that the problem was not diagnosed. But I appreciate the rental and attempt made. No response to texts on 2nd day. I am afraid that my car may fail to start in the future. Thank yo More

by Kbgrab
Recommend Dealer
No
Employees Worked With
Freddy Euler
Report | Print
Jan 15, 2020 -

Mazda of Elk Grove responded

We apologize we could not diagnose and exact issue with your vehicle. I assure you we worked very hard to try and replicate and identify the issue at hand. As soon as you see something next, please stop in as we're always here to help.

January 11, 2020

They are the bestExcellent service, they strive to They are the best Excellent service, they strive to please the customers, very courteous, genuinely care for you and do their best to keep you satisf More

by Mazda Angie
Recommend Dealer
Yes
Employees Worked With
Kyle Clauson
Report | Print
Jan 13, 2020 -

Mazda of Elk Grove responded

Angie, We appreciate the awesome recommendation! We're so happy your experience with our team was excellent, courteous, and satisfying. We look forward to the continued relationship!

1
...
9
10
11
...
44