Joe Machens Mazda - Service Center

Michelle makes the difference Every time I have my car service, Michelle will always make it a positive experience. She was a professional, helpful, honest, and an asset to this se Every time I have my car service, Michelle will always make it a positive experience. She was a professional, helpful, honest, and an asset to this service department in all ways. More

I love my Mazda service crew! Michelle always has a smile and helps me find the best savings on different services for my vehicle. The wait time is what I expect, and Michelle give Michelle always has a smile and helps me find the best savings on different services for my vehicle. The wait time is what I expect, and Michelle gives me an update if I am waiting in the shop. Like seeing her smiling face when I come in! More

Recall and Service Recall on airbag. Decided to have some additional work done and still got it in and out in required time. Provided transportation to Country Kitchen Recall on airbag. Decided to have some additional work done and still got it in and out in required time. Provided transportation to Country Kitchen for breakfast since we live out of town and were heading home. More

Love Michelle Love dealing with Michelle! She is super friendly and helpful. Does what she says she will do. Reliable and dependable. She is excellent!. Was n Love dealing with Michelle! She is super friendly and helpful. Does what she says she will do. Reliable and dependable. She is excellent!. Was not too thrilled with Saleman. Steve in finances was also very helpful. More

Michelle is great to work with. I had a hard to diagnose problem with my 2003 Mazda Miata. We made an appointment with Michelle and was able to get in when we wanted. She kept us inf I had a hard to diagnose problem with my 2003 Mazda Miata. We made an appointment with Michelle and was able to get in when we wanted. She kept us informed of what the techs were doing so we were aware during the entire process. They found the problem the Miata runs great and hope to put another 140K miles on it. The Machens service team are excellent and a good example of customer service! More

Air Bag Replacement Michelle is great to work with and got all my issues with my Speed 6 handled in the time promised. I had added oil lube and tire rotation and sti Michelle is great to work with and got all my issues with my Speed 6 handled in the time promised. I had added oil lube and tire rotation and still was out on time! More

Best customer service! We always have our Mitsubishi serviced here. Michelle Sexton always makes us feel welcome. My two boys (ages 10 and 7) look forward to visiting and We always have our Mitsubishi serviced here. Michelle Sexton always makes us feel welcome. My two boys (ages 10 and 7) look forward to visiting and having to wait in the lounge because she makes them feel so welcome and special. Thank you for taking care of our car and my boys! More

Exceptional Service Dave Hern was very polite and efficient when I came in for my scheduled service. He explained all that they did and the prices for any parts needed. I Dave Hern was very polite and efficient when I came in for my scheduled service. He explained all that they did and the prices for any parts needed. I have always had very good luck and success with the service reps here at this dealership. Hope to have continued success. More

Always getting me where I need to be! When I was getting my Mazda CX-5 serviced Michelle Sexton and Adrian were great! I ran late at my doctor's appointment and they had a plan in place to When I was getting my Mazda CX-5 serviced Michelle Sexton and Adrian were great! I ran late at my doctor's appointment and they had a plan in place to get my car to me with the service complete, cleaned and ready to go! More

Taking Care Of Business I HAVE PURCHASED A ONE OTHER NEW CAR IN MY LIFETIME AND WITHOUT SAYING DEALER SHIPS I WAS NOT VERY HAPPY WITH THEIR SERVICE.AND THEY ARE ALSO IN COLUM I HAVE PURCHASED A ONE OTHER NEW CAR IN MY LIFETIME AND WITHOUT SAYING DEALER SHIPS I WAS NOT VERY HAPPY WITH THEIR SERVICE.AND THEY ARE ALSO IN COLUMBIA,MO. MICHELLE LEWIS-SEXTON THE SERVICE ADVISOR AT THAT LOCATION WAS SO HELPFUL AND THE KINDEST PERSON I HAVE EVER MET SHE HELPED TO GET MY FIAT SERVICED VEY QUICKLY AND VERY PROFESSIONALLY.SHE IS ON TOP OF HER GAME.SHE IS A ONE OF A KIND.I HAVE NEVER BEEN SO HAPPY WITH THE WAY I WAS TREATED.I FEEL LIKE FAMILY AT THEIR LOCATION AND THAT MEANS A LOT TO ME. THANK YOU AGAIN FOR HAVING SUCH A DEDICATED EMPLOYER WHO CARES ABOUT THE CUSTOMERS. More