Joe Machens Mazda - Service Center

Bill Gorsky can make it happen! Meeting client service expectations can make or break your day. Bill Gorsky's attention to service detail, coordinating department warranty issues an Meeting client service expectations can make or break your day. Bill Gorsky's attention to service detail, coordinating department warranty issues and completing the job in a timely manner is the kind of service we should get on a regular basis. Thank you Bill for the positive service experience and for making my day! More

routine maintenance Thank you for the complimentary first oil change and returning my Outlander to the shed since I had to work late from the snow storm Thank you for the complimentary first oil change and returning my Outlander to the shed since I had to work late from the snow storm More

Great experience Michelle is great. Job done right with friendly service. The dealership seems to go beyond what is expected in order to perform great service. Very Michelle is great. Job done right with friendly service. The dealership seems to go beyond what is expected in order to perform great service. Very comfortable environment More

After the sale is what counts Michele Sexton and the crew in service are the best !! They keep me updated on my Mazda and no surprises. The car is always washed and I feel they ap Michele Sexton and the crew in service are the best !! They keep me updated on my Mazda and no surprises. The car is always washed and I feel they appreciate my business More

Michelle Sexton Rocks!!! Excellent Customer Service. Stayed in constant contact with me including after I picked up my vehicle, to make sure that it was running good. It is Excellent Customer Service. Stayed in constant contact with me including after I picked up my vehicle, to make sure that it was running good. It is apparent that Michelle is very experienced in her job position and it was easy to see from the get go. Everything she said would be done, was done. I will definitely recommend her to everyone. I look forward to dealing with her in the future. Thanks Michelle!!! Rock on! More

Michelle is awesome Love working with Michelle! She always takes great care of making sure all of my car questions and needs are met. As usual she goes out of her way to Love working with Michelle! She always takes great care of making sure all of my car questions and needs are met. As usual she goes out of her way to make the service experience as pleasant as possible. More

Good, Friendly and Professional People. The complete Staff from the Frontline Service, through the Mechanics, and even to the Wash Bay are friendly, professional and try to help customers an The complete Staff from the Frontline Service, through the Mechanics, and even to the Wash Bay are friendly, professional and try to help customers and get them taken care of properly! Been coming to the Joe Machens Automotive Group since around 2012 with no complaints! Thank you all for all your help! More

fixing my rear axle AT first i was not sure we would be able to work out the problem.After talking to BOB STOCKTON he not only fixed my rear axle but also did not charge AT first i was not sure we would be able to work out the problem.After talking to BOB STOCKTON he not only fixed my rear axle but also did not charge me for the four wheel alignment.i was very delighted and very happy.And they went through my car with a fine tooth comb.they really did me right.i will continue to do my business with Machens automoblie and will plan on buying my next car from the same dealership.THANKS AGAIN MACHENS AND OF COURSI I CANNOT FORGET MICHELLE WHO HELPED ME OUT. More

Very good Friendly and professional service. Michelle Sexton is great. She has helped me most of the time for the last 6 years. She makes sure that I am satisfi Friendly and professional service. Michelle Sexton is great. She has helped me most of the time for the last 6 years. She makes sure that I am satisfied and safe with my vehicle. More