Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
643 Reviews of Joe Machens Mazda - Service Center
Sort by
Verified Customer
September 17, 2020
I was in for service twice for automatic window problem. I asked them to also do a check-up of the car to determine if any other problems existed. I asked them both times but it wasn’t done. While waiting I asked them to also do a check-up of the car to determine if any other problems existed. I asked them both times but it wasn’t done. While waiting I was looking at new vehicles. No salesperson made an effort to approach me to ask if I had any questions. Numerous salespeople walked passed me but none of them acknowledged my existence. For future service and purchases I plan to go to another dealership. More
by monroe.johnndavid
Employees Worked With
Other Employees :
MC Dampier, Cedric Walker, Jessica Cosner
September 17, 2020
I went in for a recall notice and was treated well by friendly staff and the problem was fixed. I appreciate the service and friendly atmosphere friendly staff and the problem was fixed. I appreciate the service and friendly atmosphere More
by pjarden5
Employees Worked With
Jessica Cosner
September 17, 2020
I have always brought my 2010 Mazda 3 to be taken cate of by Joe Machens because they do excellent work! Great people that really care about their customers! Love them ❤️ by Joe Machens because they do excellent work! Great people that really care about their customers! Love them ❤️ More
by Moonbeam24927
Employees Worked With
Jessica Cosner
September 16, 2020
Didn't have an appointment but they still got me in and out for an oil change in less than an hour wait. 5 stars out for an oil change in less than an hour wait. 5 stars More
by BRITTNEY.SWISHER
September 11, 2020
Great service great people. I love coming here because they treat me like a friend and not a dollar sign they are such great people! they treat me like a friend and not a dollar sign they are such great people! More
by CHASTACHEYENNE
Employees Worked With
Other Employees :
Jessica Cosner
September 10, 2020
Jordan sold the car to me, she was great! Until I went Jordan sold the car to me, she was great! Until I went in to get my tire fixed and now my brand new car has scratches all over it. Very unhappy. O Jordan sold the car to me, she was great! Until I went in to get my tire fixed and now my brand new car has scratches all over it. Very unhappy. Oh and they “forgot” to come get me when my car was done. More
by ALLHOPE2K14
Employees Worked With
September 10, 2020
We bought a 2012 Glant new most of service has been done there Liked it better when cars was washed and vacuumed but from buying to service no complaints there Liked it better when cars was washed and vacuumed but from buying to service no complaints More
by sunlover24x7
September 09, 2020
I keep getting the run around about a warranty. I never got a paper stating what is covered. I have had this car since June and it already has problems got a paper stating what is covered. I have had this car since June and it already has problems More
by Tbruner1989
Employees Worked With
Jessica Cosner
September 09, 2020
Prompt friendly service. The waiting area is nice. I am not fond of the new location for the service department. It was a much more pleasant experience when you could drive into an area dedicated to the cu not fond of the new location for the service department. It was a much more pleasant experience when you could drive into an area dedicated to the customer and where you could talk to the CSR and leave your vehicle without having to go into the actual garage area. More
by REDDIRT
Employees Worked With
Jessica Cosner
