Joe Machens Mazda - Service Center

Sharon rook good care of me today and got me in and out very efficiently. Adrian with the shuttle service was also very accommodating making delivery and pickup of my vehicle easy!! very efficiently. Adrian with the shuttle service was also very accommodating making delivery and pickup of my vehicle easy!! More

I was told my LIFELONG maintenance plan was only good for one oil change a year. I was given this plan due to a negative experience purchasing my vehicle at JMM. I will never go back to JM again to purchase one oil change a year. I was given this plan due to a negative experience purchasing my vehicle at JMM. I will never go back to JM again to purchase another vehicle, or maintain my current vehicle. More

did not enjoy this visit. my service did not include everything that it was supposed to. my car was not cleaned and i waited for 2 hours instead of being given the rental car as promised. everything that it was supposed to. my car was not cleaned and i waited for 2 hours instead of being given the rental car as promised. More

I didn't feel I was well informed of what was happening with my car, and it was a long wait for a simple inspection, oil change, and tire rotation. I did not feel my questions were answered thoroughly and with my car, and it was a long wait for a simple inspection, oil change, and tire rotation. I did not feel my questions were answered thoroughly and customer service was poor. More

Great service in a timely manner. They got my van in on the appointment time and it was out just as fast. Was offered drinks and snacks whike we waited. the appointment time and it was out just as fast. Was offered drinks and snacks whike we waited. More

Highly efficient customer service. From the technician to the office personnel everyone was friendly and focused on serving the customer. There is a strong team orientation present at Joe Machens Mazda! the office personnel everyone was friendly and focused on serving the customer. There is a strong team orientation present at Joe Machens Mazda! More

Good service.shop got me in to work on my veh.as soon as I arrived for my appointment.the work was done promptly and I was on my way.very friendly people. I arrived for my appointment.the work was done promptly and I was on my way.very friendly people. More

Had a great experience with you as always and the job was completed to the best of they’re ability. Thank you very much will visit again soon ! completed to the best of they’re ability. Thank you very much will visit again soon ! More

Wish some on phone would have said the Fiat dealership had moved! I would have made the appointment there. Not sure who woman was but she was very understanding to the issue. had moved! I would have made the appointment there. Not sure who woman was but she was very understanding to the issue. More

Call Sean at 1 had the car in the service department at 4 and out the door about 5. Solved the problem very friendly service. And I'm not real sure if I got the mechanics name right or not but he was Top Not and out the door about 5. Solved the problem very friendly service. And I'm not real sure if I got the mechanics name right or not but he was Top Notch. By the way this is leaving Kansas City Missouri going to Columbia More