Joe Machens Mazda - Service Center

Very courteous and professional. Did not take long to complete service.The facilities were clean. complete service.The facilities were clean. More

Very Professional and extremely thorough nice clean Very Professional and extremely thorough nice clean waiting room with drinks and clean bathrooms and tv to watch Very Professional and extremely thorough nice clean waiting room with drinks and clean bathrooms and tv to watch More

It was a great experience which was worth going to because of the short wait because of the short wait More

Everyone is extremely friendly! Sharon has especially stood out to me as she is always so helpful in answering my questions and concerns! stood out to me as she is always so helpful in answering my questions and concerns! More

Excellent service. Sharon Koebel was very helpful. Car was service in a timely fashion. Would recommend this dealership and it’s service center to everyone. was service in a timely fashion. Would recommend this dealership and it’s service center to everyone. More

Service was as should be. The over all appearance was terrible. Far from the pristine facilities am accustomed to at other mazada dealer. Far from what I expected joe Machen to be. Truly old facilities s terrible. Far from the pristine facilities am accustomed to at other mazada dealer. Far from what I expected joe Machen to be. Truly old facilities snd must come into the 21st century. the lady trying to help a customers with warranty almost was unable to get proper tech help to find records. When I stated other shops could look on line and what had been done at other shops the man I talked with was doubtful they had that capability, another example of inadequate system or improper training. facilities were dirty and carpet had worn wrinkles all over the entire shop. People in other shops greeting the public are dressed in business attire some even wear ties, this shop had on shorts and not well matched shirt. They should show more professionalism in doing their jobs. hope someone pays attention to this and not just lip service. More

Polite and accommodating. Wish they would answer their phone when I call to make an appointment. phone when I call to make an appointment. More

Jeff Bennet did a great job working with me It’s a pleasure to due business with Machens pleasure to due business with Machens More