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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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December 17, 2021

I appreciate the quick scheduling & efficient service to keep my vehicle operating at the highest quality. More

by SHANNON_EINSPAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
Dec 20, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

December 17, 2021

I have purchased 2 vehicles from this dealership. They are wonderful. Professional and caring. I would recommend them to anyone When I am ready to buy again, it will definitely be from them More

by 12cataleya@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Garcia, Cory Angel. 5 Stars Each
Dec 20, 2021 -

Mazda of Columbia responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

December 10, 2021

Excellent service. Polite and on time . Had enough time to grab a fresh cup of coffee and a snack on the house! Thank you! More

by JLOWE.UCRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not, sure
Dec 12, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 09, 2021

Excellent customer service and thorough work on what was needed for repairs! Only did work that was needed not something that was not an issue. More

by margaret.filbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
Dec 10, 2021 -

Mazda of Columbia responded

We take pride in delivering an exceptional, transparent process for all our visitors. Thank you for the 5-star review! We appreciate the feedback.

December 08, 2021

Service was performed in a very timely manner and staff were all friendly and attentive. Excellent experience overt. More

by markmajor513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Dec 09, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 08, 2021

Only real concern was no relief from the cold wind coming through the waiting room door More

by marilouoliver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
Dec 09, 2021 -

Mazda of Columbia responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

December 08, 2021

Very professional. Everything done with goal of minimizing customer's time. I appreciated the personal touch. More

by BRUCEBUCHOWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 04, 2021

Very friendly took care of my oil change even shop people had gone home they found one that was still there and helped me out More

by SDEGEORGE273
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Dec 06, 2021 -

Mazda of Columbia responded

Nothing better than a 5-star rating! Thank you!

December 03, 2021

Sales and service have been wonderful. I have been able to get support as needed, especially when there were things Il was unable to do or understand myself. More

by SPETRECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, in sales.
Dec 03, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

December 03, 2021

Sharon was the best…Eddie luckily found an important problem most people would never think of checking..they set me up with a loaner..and fixed the problem faster than projected..for that..thanks More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel 5 stars
Dec 03, 2021 -

Mazda of Columbia responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

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