Joe Machens Mazda - Service Center

Misleading. I was told first 2 oil changes for new Mazda were free. Then a text told me cost was $20. My total was $70. I don't plan to ever return. The lady at I was told first 2 oil changes for new Mazda were free. Then a text told me cost was $20. My total was $70. I don't plan to ever return. The lady at cash register was very good at her job. This was not her fault. More

Great service. The employees were very respectful and polite. They were easy to talk to and genuinely interested in our satisfaction. The employees were very respectful and polite. They were easy to talk to and genuinely interested in our satisfaction. More

Great service, accommodating, fair price, comfortable waiting room with coffee, soda, etc. Definitely would recommend! waiting room with coffee, soda, etc. Definitely would recommend! More

I brought my car in for its oil change (maintenance) & it didn’t take very long at all. They recommended a couple of things I would need to assist with my cabin air flow. I said that would be fine & that was didn’t take very long at all. They recommended a couple of things I would need to assist with my cabin air flow. I said that would be fine & that was done really fast! I got $10 off of my service & I always love getting the card for a free car wash! My car really needed it badly after the snow we had. What a mess it was! Thanks Joe Machens! More

Friendly, accommodating and flexible. My son’s work schedule kept changing so we kept asking to change the appointment and they were great about all the changes. Service was done quickl My son’s work schedule kept changing so we kept asking to change the appointment and they were great about all the changes. Service was done quickly and correctly. More

Very friendly and easy to contact. It took a while for my part to come in but they worked hard to get my car done as soon as possible. Needs to be better at emails and getting back to It took a while for my part to come in but they worked hard to get my car done as soon as possible. Needs to be better at emails and getting back to people though More

After my tires were replaced two hub caps feel off my car within the week. They replaced and resolved the issue promptly and were incredibly nice and helpful. within the week. They replaced and resolved the issue promptly and were incredibly nice and helpful. More

The dealership overall is awesome. Drew is a great salesperson! Sharon in the service dept is fantastic. The only complaint I have is actually just the Mitsubishi can’t seem to fix my issue but that salesperson! Sharon in the service dept is fantastic. The only complaint I have is actually just the Mitsubishi can’t seem to fix my issue but that’s on them not the dealership. More

They helped me with my car showed me what I needed done very good folks very good folks More

Sharon & Ed take great care of me and my SUV. Sharon makes appointment setting and paperwork easy and Ed makes sure my vehicle is in excellent condition. makes appointment setting and paperwork easy and Ed makes sure my vehicle is in excellent condition. More