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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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April 16, 2022

Very friendly staff, service is quick, when there is a delay, they make it right to the best of their ability. More

by Tammie Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not recall her name.
Apr 18, 2022 -

Mazda of Columbia responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

April 15, 2022

I had an awesome experience. Everyone from customer services to the shuttle driver was absolutely amazing. More

by 10nychelleroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Apr 16, 2022 -

Mazda of Columbia responded

Thanks for taking the time to let us know how we are doing, it is appreciated!

April 12, 2022

I didn’t wait long. Was in a pleasant environment. The staff was very friendly and helpful.Special thanks to Sharon. More

by heidi_copeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 13, 2022 -

heidi_copeland responded

I wish I had directly bought my Mazda from you!

Apr 13, 2022 -

Mazda of Columbia responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

April 09, 2022

I originally missed my appointment a few days before. I called them to let them know I needed to reschedule and they had a slot available for me in good timing too. I arrived a half hour early and they s More

by Rlaceyc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Apr 09, 2022 -

Rlaceyc1 responded

Amazing place to take my car and feel comfortable

Apr 11, 2022 -

Mazda of Columbia responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers!

April 08, 2022

Very helpful and understanding. Gave me a ride to and from there as needed because of where I reside. Very polite and efficient. More

by clscherer76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon and Adrian.
Apr 11, 2022 -

Mazda of Columbia responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

April 07, 2022

Great people ,very good service fast ,expertly done. Am very satisfied. Customer care drives great More

by C.ALLEN.RICHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Grindstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Mazda of Columbia responded

Thank you for your review. The entire team in Joe Machens really appreciates it!

April 07, 2022

Excellent service and extremely considerate concerning customer satisfaction. I feel privileged and definitely give them high recommendations. More

by ChicShark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Apr 08, 2022 -

Mazda of Columbia responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

Apr 08, 2022 -

ChicShark responded

You’re welcome. And thank you for your service.

April 06, 2022

Sharon is great to work with. She’s always helpful and explains anything that needs to be done. More

by Shawna.marae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 07, 2022 -

Mazda of Columbia responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

April 05, 2022

Service staff at Joe Machens Mazda are friendly and professional. Oil change and tire rotation completed in less than 1 hour. More

by STRNADJ81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel
Apr 05, 2022 -

Mazda of Columbia responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

April 01, 2022

Very responsive and professional to my several questions surrounding some maintenance items I was needing completed. Michael Dejesus was my primary contact I worked with More

by shellyja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dejesus
Apr 04, 2022 -

Mazda of Columbia responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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