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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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July 10, 2022

I was in a spot - traveling - serious problem - they ordered part - started work at 6 next morning - most capable, kind and friendly repair experience ever - good people and professional More

by Paulfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry - not sure of names - been a few weeks since I got to this review
July 08, 2022

They were great when we purchased our car there and the service department is outstanding. I would highly recommend them. More

by KMURPHY2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael DeJesus
July 07, 2022

Helpful, friendly staff. Timely service provided for my repair needs. Location could benefit from a remodel to bring on par with other machens locations. More

by JAMES.R.SMITH.121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 03, 2022

The service manager was very polite and courteous. Service was performed as requested and the problem was solved as promised. Thanks! More

by Trotter191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

The whole provide was very efficient and stress less. I appreciated not having to have an “upsell” moment! More

by NLEIBY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Always great service. Fast, friendly and knowledgeable mechanics. I trust the recommendations provided by them. More

by cseghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dejesus
July 01, 2022

Check in was personable, friendly, knowledgeable. Liked the video and status and recommendations feature of the visit. Good space (covid considerations) for the wait, good amenities for those wait More

by kvandevelde
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Very helpful and made sure customer is satisfied. Waiting area was great. Very friendly clean. More

by Maries-angels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Impressed with the link containing services completed and suggested services with costs and coupons applied. Wait time was terrible. More

by khonsvolmert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dejesus
June 26, 2022

Great people! They worked efficiently and were very nice when I would call to check on the progress! Great place! More

by bauble7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Lillis
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