Joe Machens Mazda - Service Center

While phone calls were never returned or answered, the web appointment service worked fine. For programming a new key fob, they told us we would have to pay, even if it didn't work. How does that make s web appointment service worked fine. For programming a new key fob, they told us we would have to pay, even if it didn't work. How does that make sense? It worked, but still... More

I had an issue and it was handled promptly and professionally. I will definitely return for service professionally. I will definitely return for service More

I am always taken care of by friendly people there. Keep it up the good work!! Keep it up the good work!! More

This dealership was Dirty, unorganized, lack of professionalism and had poor communication. I cannot imagine Joe Machens or Mazda being proud of the service or appearance of this facility or it’s e professionalism and had poor communication. I cannot imagine Joe Machens or Mazda being proud of the service or appearance of this facility or it’s employees. More

Check in quick great customer service I would recommend Machens for service , was called when car was done Machens for service , was called when car was done More

Great customer service and. I really liked the video which helped to explain the problem they found. Helped with financing the payment, which I wasn't aware of. Knowing this hel I really liked the video which helped to explain the problem they found. Helped with financing the payment, which I wasn't aware of. Knowing this helped tremendously on paying for the repairs. More

The men that was there when I was were awesome. Didn’t not take advantage over me being a woman and having problems with my car. I thank God for good honest people. Didn’t not take advantage over me being a woman and having problems with my car. I thank God for good honest people. More

Staff was helpful and our vehicle was repaired under warranty earlier than originally projected. Gave us a very nice loaner car while our Staff was helpful and our vehicle was repaired under warranty. warranty earlier than originally projected. Gave us a very nice loaner car while our Staff was helpful and our vehicle was repaired under warranty. More

Michael DeJesus was extremely nice and patient. I had to bring my car back in to be fixed and then after they fixed it I had to bring it back in to be fixed again. It was all because of a faulty pa I had to bring my car back in to be fixed and then after they fixed it I had to bring it back in to be fixed again. It was all because of a faulty part. The guys did a good job More