Joe Machens Mazda - Service Center

The staff was friendly and constantly checked to make sure I was taken care of and comfortable as I waited for my vehicle. sure I was taken care of and comfortable as I waited for my vehicle. More

I had an issue with my extended warranty and maintenance plan, but Jessica made it right. i’ve always had excellent customer service from her, ever since i bought the car. plan, but Jessica made it right. i’ve always had excellent customer service from her, ever since i bought the car. More

Had issues with my car a purchased and Tyler was very understanding, Friendly, and made sure all my needs was met!! He treated me with respect and went above and beyond to make sure I was satisfied with understanding, Friendly, and made sure all my needs was met!! He treated me with respect and went above and beyond to make sure I was satisfied with Eve going on. Thank you so much Tyler! More

I really like the convenience of the waiting area. It took an hour and a half for the oil change plus no one was available to check me out when the car was done. Otherwise I was satisfied. It took an hour and a half for the oil change plus no one was available to check me out when the car was done. Otherwise I was satisfied. More

Prices reasonable. Satisfied with the the work done. Would definitely go back to them in the future Satisfied with the the work done. Would definitely go back to them in the future More

Clean , dependable and courteous staff explained pre and post servicing what to expect, all concerns addressed post servicing what to expect, all concerns addressed More

Staff was very friendly and kept us informed. We have new faith in Machens Mazda with staff changes. We have new faith in Machens Mazda with staff changes. More

Very pleased with the service department. Very kind and efficient service staff. They were outstanding. Thanks so much for answering all my questions Very kind and efficient service staff. They were outstanding. Thanks so much for answering all my questions More

Professional, courteous, and all in all good service. Service manager was very attentive, shuttle service was great. Service manager was very attentive, shuttle service was great. More

Very helpful. Courteous. Facility nice and clean. Husband went to wrong location, the Toyota dealer and they were very rude to him, pretty much called him stupid. Courteous. Facility nice and clean. Husband went to wrong location, the Toyota dealer and they were very rude to him, pretty much called him stupid. So by the time he got to the correct place he was pretty upset but the crew at the Mitsubishi calmed him down and understood his frustration. I just wish they would ask if you have any discounts because of him being upset he forgot to use a discount we had that would have saved us.$25 More