Joe Machens Mazda - Service Center

My very first visit excellent. waiting time was short . Found the issues and fixed it. waiting time was short . Found the issues and fixed it. More

Machens employees are very personable. I have always been treated with respect. I’ve only had one concern and my problem was solved by the service manager. I have always been treated with respect. I’ve only had one concern and my problem was solved by the service manager. More

I have been taking my vehicles into Machens for service since 2011. I have always received excellent service. Every detail was explained to me so I could make educated decisions regarding my vehicles. The since 2011. I have always received excellent service. Every detail was explained to me so I could make educated decisions regarding my vehicles. The staff is polite and always friendly. More

Each time I bring in my car for my routine maintenance everyone is courteous, gets me in & out in a timely manner & don’t pressure me into unnecessary services. I’m always satisfied with the work done. everyone is courteous, gets me in & out in a timely manner & don’t pressure me into unnecessary services. I’m always satisfied with the work done. More

My service advisor has been great. Listens to my input, keeps me updated throughout the service visit, has gone above and beyond in my opinion. My customer satisfaction level is high a Listens to my input, keeps me updated throughout the service visit, has gone above and beyond in my opinion. My customer satisfaction level is high and I will be bringing our vehicle back for service many times. Keep up the excellent service. Thanks More

My service was completed in a timely manner. I spoke with my service advisor regarding an issue I was having with my vehicle and he reassured me that they would have no problem doing a diagnosis I spoke with my service advisor regarding an issue I was having with my vehicle and he reassured me that they would have no problem doing a diagnosis on the issue when I returned next. I look forward to continuing to receive service at this location More

I really appreciate that the service department looked into a warranty issue I had with my 2020 Mazda 3 hatchback, and discovered the cause and informed me how to fix it. into a warranty issue I had with my 2020 Mazda 3 hatchback, and discovered the cause and informed me how to fix it. More

Prompt service, they were very good to get us in quickly! Friendly, courteous personnel. Convenient location. Friendly, courteous personnel. Convenient location. More

The service was great, and the waiting room was nice and quiet enough that I could work while waiting. quiet enough that I could work while waiting. More

The service was excellent as usual, but there was some confusion about the cost of the battery. confusion about the cost of the battery. More