Joe Machens Mazda - Service Center

Didn't Receive all pages of extended warranty policy. .. Vehicle broke down, AUL Won't fix... .. Vehicle broke down, AUL Won't fix... More

I was very happy with my experience. Deric was excellent, and Tyler made paperwork quick and easy! Deric was excellent, and Tyler made paperwork quick and easy! More

Corey is a great service advisor. Very nice and knowledgeable. He gave me great advice on what services my car needed. Very nice and knowledgeable. He gave me great advice on what services my car needed. More

I appreciate how clean the waiting area is. I had to ask a customer where to check in because I didn’t see any signs about signing in — the last time I was serviced there was a desk inside the I had to ask a customer where to check in because I didn’t see any signs about signing in — the last time I was serviced there was a desk inside the lobby door. I appreciate ed the progress text but I interpreted the text to say my car was finished and ready to pickup. In reality it was finished but fully processed. I bothered the service department unnecessarily. More

Extremely outdated, compared to my home mazda dealership in St Louis. Instructions on where to go and who to talk to were extremely unclear. Price was reasonable so can’t complain about that. in St Louis. Instructions on where to go and who to talk to were extremely unclear. Price was reasonable so can’t complain about that. More

Took car in for oil change. Was told I needed a new battery as they had to jump start the car everytime they moved it. Paid for oil change went and started car with no issues or Was told I needed a new battery as they had to jump start the car everytime they moved it. Paid for oil change went and started car with no issues or jump box( declined battery replacement) More

I always have a good experience bringing my car in here. The service advisor was friendly & accommodating he helped me get the things I needed done -done! The service advisor was friendly & accommodating he helped me get the things I needed done -done! More

Always gets me on the road! I appreciate Corey and the mechanics help a lot I appreciate Corey and the mechanics help a lot More

Very fast and informative. Very understanding of my car. I had a replacement for front and rear brakes.Great job guys! Very understanding of my car. I had a replacement for front and rear brakes.Great job guys! More

They got me in and out in a timely fashion. Very nice to deal with. Very nice to deal with. More