Joe Machens Mazda - Service Center

not a very good experience for buying a car for the first time. I do not recommend going here. time. I do not recommend going here. More

The team was very responsive and courteous. Additionally the wait time was awesome...they were quick. Additionally the wait time was awesome...they were quick. More

The flow into the service center is not clear. It has changed a few times and sometimes I have to wait for somebody to know I’m there. In addition to regular service I mentioned several times that It has changed a few times and sometimes I have to wait for somebody to know I’m there. In addition to regular service I mentioned several times that I wanted a creaking sound checked out. When Corey called ti say my vehicle was ready, that had not been checked. Once they got into it they took care of it just fine. More

Machens has always been helpful and kind in setting up appointments and explaining needed repairs and recommendations. Corey is so helpful and knowledgeable. I always know I can count on excellent service appointments and explaining needed repairs and recommendations. Corey is so helpful and knowledgeable. I always know I can count on excellent service. More

Everything was set in stone. Upon showing up to sign and get the vehicle, they failed to get the body damage resolved as promised. They weren't willing to fix it losing the sale. Upon showing up to sign and get the vehicle, they failed to get the body damage resolved as promised. They weren't willing to fix it losing the sale. Also causing me to continue looking after they already pulled my credit, and had the agreement ready. Extremely disappointing. More

All great, except the explanation of the extended warranty policy, I only received one page of the 7 page policy when vehicle broke down service repair was denied.... warranty policy, I only received one page of the 7 page policy when vehicle broke down service repair was denied.... More

Good easy to get,easy to talk,understand clear and quick to finish the work to finish the work More

The service is always amazing. My technician is always thorough, and my advisor is helpful and kind. My technician is always thorough, and my advisor is helpful and kind. More

There was a problem and they fixed it. Thank you very much. I am happy. Thank you very much. I am happy. More

Good don’t like too wait but no cars avail for loaner so had to wait for almost 3 hours had to wait for almost 3 hours More