Joe Machens Mazda - Service Center

Parts arrived fast and the installation was done in no time. Their staff is friendly, helpful and explain everything involved with the process. Very pleased of my experience. time. Their staff is friendly, helpful and explain everything involved with the process. Very pleased of my experience. More

The service department was fast and the attendant was very friendly. Mr Dejesus was courteous and answered my questions very clearly. very friendly. Mr Dejesus was courteous and answered my questions very clearly. More

Easy to schedule appointment online and staff was courteous and very helpful. Wait time was minimal. courteous and very helpful. Wait time was minimal. More

They have a great staff and they work har to meet the customers needs. I highly recommend them to anyone i know customers needs. I highly recommend them to anyone i know More

Corey was one of the nicest people that I've had help me. I will keep coming back simply because of him. I will keep coming back simply because of him. More

Took my car in for a part that has been on back order since November. Got my car back with a warning light on and now my auto headlights don’t work. Have to take it back again for them to look at it. since November. Got my car back with a warning light on and now my auto headlights don’t work. Have to take it back again for them to look at it. More

The staff at Joe Machens are very proactive in selling and servicing vehicles. Any time they find you on their website they reach out to schedule a test drive or vehicle service. I have always been satisf and servicing vehicles. Any time they find you on their website they reach out to schedule a test drive or vehicle service. I have always been satisfied with my experience at this dealership and service center. More

Very pleasant customer service respresentives. Prompt and professional. Especially appreciate the documented ststus report and ability to work us in quickly. Prompt and professional. Especially appreciate the documented ststus report and ability to work us in quickly. More

Corey and the entire team were very kind. My sister and I were part way into a snowy road trip when the icy conditions sent us into the ditch. Luckily we got out ok but with the car now havin My sister and I were part way into a snowy road trip when the icy conditions sent us into the ditch. Luckily we got out ok but with the car now having a little shake. After calling the closest Mazda, they were too busy and unable to look at the car, but calling Machens and talking to Corey, not only do they answer their phones promptly, he was also very patient, listened and reassured they would absolutely look at it when we got there. The atmosphere was laid back and their team made us feel at home which was especially nice considering we were just passing through. After a scary car incident, we were able to take a breath and know we were in good hands. Corey and other team members even input when we asked where we could find a local lunch spot and didn’t disappoint there either. Now back on the road, we have peace of mind and can enjoy the rest of our trip. More

This Mazda dealership has great customer service. I didn’t have a long wait time while they changed the oil I didn’t have a long wait time while they changed the oil More