Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Columbia
Columbia, MO
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
August 04, 2020
Good service but took a while. When I used the Hyundai dealership it included a cash wash and vacuum. Has that gone away or not offered at this location? dealership it included a cash wash and vacuum. Has that gone away or not offered at this location? More
by kfuemm
Verified CustomerEmployees Worked With
Jessica Cosner
August 03, 2020
The service was the best I've ever experienced with Joe machens dealerships. I told MC Dampier what I wanted and he made it happen along with management. machens dealerships. I told MC Dampier what I wanted and he made it happen along with management. More
by Demetria
Employees Worked With
Mr.Waggner, MC Dampier, Cody Angel
August 01, 2020
Both of these service employees have been excellent to work with. They go the extra mile to make you feel cared for while at the dealership work with. They go the extra mile to make you feel cared for while at the dealership More
by mitch
August 01, 2020
Jessica was very mindful and really takes care of the customer. Adrian the driver is always wonderful, friendly and timely. I came in for an oil change and it was a great experience. customer. Adrian the driver is always wonderful, friendly and timely. I came in for an oil change and it was a great experience. More
by kdo777
Employees Worked With
Jessica Cosner
July 28, 2020
Overall this has been my worst experience with a mazda dealership for services. I would never refer anyone to them for maintenance services. This was my first time going to this location and my last. Not dealership for services. I would never refer anyone to them for maintenance services. This was my first time going to this location and my last. Not only was maintenance not performed correctly the first time but the day manager (Joe) was very unprofessional, didn't even try to empathize with the customers situation or take any responsibility on his company's part. More
by JSmcgauley13
Employees Worked With
Jessica Cosner
July 27, 2020
Mazda in for service I have taken my Mazda to Machens ever since i have purchased it. There was a communication glitch in ordering a part for this visit which delayed th I have taken my Mazda to Machens ever since i have purchased it. There was a communication glitch in ordering a part for this visit which delayed the repair. The service staff were very accommodating (especially, Jessica, Joe and Adrian - courtesy car driver). They did a great job with service recovery. I will be bringing my vehicle back for future needs. More
by Syd
Employees Worked With
Joe, Adrian, Jessica Cosner
July 26, 2020
While your staff are still professional, I fear the "overall service" experience has waned considerably with the changes your dealership has made recently. Most disappointing. "overall service" experience has waned considerably with the changes your dealership has made recently. Most disappointing. More
by Ed Johnson
Employees Worked With
Jessica Cosner
July 23, 2020
The team was helpful and friendly when we came in to trade in our MINI for a new Mazda. 2 test drives and paperwork later, we left happy customers! trade in our MINI for a new Mazda. 2 test drives and paperwork later, we left happy customers! More
by DELIACWADLINGTON
