Mazda of Columbia

Not sure the women's name, she loves sparkles (sure you will know who she is) and so very friendly. Employees are why I always return. will know who she is) and so very friendly. Employees are why I always return. More

She was amazing customer service is unbeatable went above and beyond to make sure I was taken care of and that I continued to have the Best day possible Very friendly and welcoming attitude excellent for th and beyond to make sure I was taken care of and that I continued to have the Best day possible Very friendly and welcoming attitude excellent for the Joe Machens family even watching her with the customer before me I was very pleased More

It was a good experience with the sales and finance staff. Would recommend them to someone else in the future. Hoping the best for them during this Covid virus. staff. Would recommend them to someone else in the future. Hoping the best for them during this Covid virus. More

The entire crew at Machen's Mazda went above and beyond to ensure we fully enjoy our CX-5. Thanks everyone. Our car was also a great value.. to ensure we fully enjoy our CX-5. Thanks everyone. Our car was also a great value.. More

We had a 10 AM appointment for an oil change. We returned 2 1/2 hours later and the car had not been touched. The woman who took our car in could not be found. Finally a service man helped us. He was very so 2 1/2 hours later and the car had not been touched. The woman who took our car in could not be found. Finally a service man helped us. He was very sorry for the poor service and complete the service for no charge. We usually get good service from Machens, but this time it was awfull. More

Outstanding staff. Everyone was Covid 19 compliant, very friendly and helpful. I would hit happy hour with any of them. Looking forward to my next visit. friendly and helpful. I would hit happy hour with any of them. Looking forward to my next visit. More

Coordination with Machens AutoGroup Service Questionable Purchased 2015 Jeep Trailhawk that needed some correction that were noted at time of purchase. Extended warranty agreement was purchased in an effort Purchased 2015 Jeep Trailhawk that needed some correction that were noted at time of purchase. Extended warranty agreement was purchased in an effort to minimize costs to ourselves or dealerships. I thought the “Service Departments “ would work better as a team but until I went to the Jeep dealership to see what the problem was did this matter get resolved. The Jeep Service was not as bad to deal with as what I was lead to believe. We had purchased 2 Toyota Camrys from the Machens previous and did not have any problems. Gary Willis (retired) was our salesman and followed up periodically to see if all was okay with the car and with us. That said I understand the the salesman we worked with at the Mazda Mitsubishi is no longer with that dealership - Richard Rush. Hope this helps Respectfully Charles Happel Probably will not consider the Mazda Mitsubishi for future purchase or service - recommendations for service will not be given . More

Jessica provided me superior customer service and has wounderful people skills. Service team was able to diagnose and resolve all my issues. I'm very happy with the service I received. wounderful people skills. Service team was able to diagnose and resolve all my issues. I'm very happy with the service I received. More

Great service, called me once they knew what needed to be fixed and verified the prices and got the work done efficiently and on time. fixed and verified the prices and got the work done efficiently and on time. More

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