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Mazda of Columbia
Columbia, MO
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,234 reviews
June 23, 2023
Service section was fine and attentive. The rest of the dealership just screams scammy. When driving to the service center, someone ran out towards my car waving his arms like something ter The rest of the dealership just screams scammy. When driving to the service center, someone ran out towards my car waving his arms like something terrible was happening for me only to stop and he introduce himself and asking if I needing to buy a car. Overly aggressive and guarantees I’ll never step foot in that dealership again. Consistent with previous experiences. More
by Neverjoemachens
Verified CustomerEmployees Worked With
Have no idea on who that was
June 18, 2023
Service department didn't want to fix my issue and lied about it. This happened because Columbia Missouri is small and people put personal feelings before business. I'll never buy from Machens again. about it. This happened because Columbia Missouri is small and people put personal feelings before business. I'll never buy from Machens again. More
by evanjacksonmiller
Employees Worked With
Glenn Ganaway
June 15, 2023
I always have a great experience. I always appreciate how fast efficient and professional. The service department is every time I have my vehicle serviced here thank you I always appreciate how fast efficient and professional. The service department is every time I have my vehicle serviced here thank you More
by LESLIE.RENEE2015
Employees Worked With
Michael Dejesus
June 15, 2023
By far the worst experience I've ever had at a dealership. From my new car being in the shop several times with under 12k miles - all the way to their absolutely terrible customer service. I would dealership. From my new car being in the shop several times with under 12k miles - all the way to their absolutely terrible customer service. I wouldn't recommend this place in a million years. More
by Hbabcock1214
Employees Worked With
Raven was my sales rep and promised me things that she could not hold up to. Realistically nobody there has any idea what's going on ever.
June 10, 2023
Super great and personable. Always interested in any questions you may have. Friendly and professional Always interested in any questions you may have. Friendly and professional More
by steveritzo021
