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Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

September 23, 2020

We purchased our truck from you about 2 years ago and have had it serviced there ever since. Staff is always friendly and helpful, and we never have to worry about being over charged or being told we ne More

by DEANCANNON1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mazda of Columbia responded

Thank you very much for your kind words of our service team! We really appreciate the opportunity to earn your business!

September 22, 2020

I wish they’d stop sending me these review links. My husband is the technician and I give him plenty of feedback at home. He did a great job. More

by zkersey
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kersey
September 18, 2020

I enjoyed buying a car from this dealer. they make my experience pleasant and less stressful. jordan was so helpful and knowledgeable in answering my questions. More

by MYER.JESSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mazda of Columbia responded

Thank you for your review! We are happy Jordan was able to help and hope you enjoy that new car.

September 17, 2020

I was in for service twice for automatic window problem. I asked them to also do a check-up of the car to determine if any other problems existed. I asked them both times but it wasn’t done. While waiting More

by monroe.johnndavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Reissing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Gamblin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krishuana Armstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dagan Hoer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MC Dampier, Cedric Walker, Jessica Cosner
Sep 21, 2020 -

Mazda of Columbia responded

I would like to apologize for your previous experience here with us! Would you mind sending me your contact info to my email at tgrindstaff@machens.com. I would like to see what we can do to make this right and speak to my manager on this.

September 17, 2020

I went in for a recall notice and was treated well by friendly staff and the problem was fixed. I appreciate the service and friendly atmosphere More

by pjarden5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
September 17, 2020

I have always brought my 2010 Mazda 3 to be taken cate of by Joe Machens because they do excellent work! Great people that really care about their customers! Love them ❤️ More

by Moonbeam24927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
September 16, 2020

Jordan was the best salesperson I've ever had sell me a car! She was kind, patient, and knowledgeable. She was not pushy at all, and she was upfront about everything. Definitely recommend buying from her i More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Grindstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Didn't have an appointment but they still got me in and out for an oil change in less than an hour wait. 5 stars More

by BRITTNEY.SWISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Sep 21, 2020 -

Mazda of Columbia responded

Thank you for your feedback! We are glad our service department was able to get you in and help you!

September 11, 2020

Great service great people. I love coming here because they treat me like a friend and not a dollar sign they are such great people! More

by CHASTACHEYENNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Reissing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dagan Hoer
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
September 10, 2020

Jordan sold the car to me, she was great! Until I went Jordan sold the car to me, she was great! Until I went in to get my tire fixed and now my brand new car has scratches all over it. Very unhappy. O More

by ALLHOPE2K14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Mazda of Columbia responded

Thank you very much for your review of Jordan! She is a valued member of our team! Would you mind sending me your contact info so I can look into this matter further? My email is tgrindstaff@gmail.com

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