Mazda of Columbia
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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The staff I talked with were friendly and courteous enough, gave regular updates on progress. Technician who actually completed my service (two new tires) didn't even bother to put the spare tire ba enough, gave regular updates on progress. Technician who actually completed my service (two new tires) didn't even bother to put the spare tire back where it was supposed to go. Really enjoyed getting the spare tire out of my truck, positioning it under the bed, and lifting it back into place by myself. I guess they figured it would be easy enough for me to do since I did the reverse just a few days ago when my tire went flat? More
Thanks for your service and prompt care. Everyone was caring and attentive to our needs. I was impressed by the upbeat service rep at check in and felt my car was in good hands. caring and attentive to our needs. I was impressed by the upbeat service rep at check in and felt my car was in good hands. More
I made an appointment to come down to Joe Machens Mazda from Macon MO for regular maintenance visit. The staff were all very personable and courteous. Since I was in from out of town, I waited for my vehic from Macon MO for regular maintenance visit. The staff were all very personable and courteous. Since I was in from out of town, I waited for my vehicle to get serviced. I was pleasantly surprised by how quickly they were able to get me in and out! More
It's ok dealership but the salesman didn't really do things I felt he should have done and I felt like I was aggravating or annoying him because I was asking questions I felt I should be asking. The guy things I felt he should have done and I felt like I was aggravating or annoying him because I was asking questions I felt I should be asking. The guy that did my paperwork for the finance could have been alittle more friendly or kind. Felt like I was being rushed. More
I had called about a car and was placed with Jordan to help me. She was very wonderful, kind, informative, and easy to talk to. The initial car I had asked about was available, but I was recommended a bet help me. She was very wonderful, kind, informative, and easy to talk to. The initial car I had asked about was available, but I was recommended a better car and offer. I was given a payment plan within my budget and everyone I spoke to was very helpful. I definitely recommend coming here to look for a vehicle. I now drive a very reliable car that will last me a long time! (: More
The customer service was excellent by Corey and the shuttle driver. The shuttle driver was great at dropping me off and picking up as promised. shuttle driver. The shuttle driver was great at dropping me off and picking up as promised. More
Prompt, polite, professional service. Greeted at door and well taken care of. Makes taking your car in a pleasurable experience. Will definitely return for future needs and well taken care of. Makes taking your car in a pleasurable experience. Will definitely return for future needs More
George is full of himself. After having our last conversation his demeanor was awful. He has obviously worked for this dealership too long. The salesman didn’t know what he was doing. They “lost” ke conversation his demeanor was awful. He has obviously worked for this dealership too long. The salesman didn’t know what he was doing. They “lost” keys to the Renegade I was wanting to look at. Bought the renegade against better judgment went to leave that night had some issues with the vehicle before leaving the dealership and no one was left at the dealership. Nobody was to be found to make sure everything was good before we left. In the midst of moving our license plates over to the new vehicle they couldn’t get the back one off. They said they would mail the plate with the title. Never received the plate and now they are saying they can’t find the edge I traded in and they are so sorry. The salesman hits me up and says that I would have to buy new plates anyways. Last time I checked you can transfer plates from one vehicle to another. This place is crooked. They will take advantage of you and lie to your face. DO NOT DO BUSINESS HERE. Save yourself the heartache and shop elsewhere. I had asked for the lug nuts to be replaced before purchasing the vehicle because the caps were missing. Mike in finance told me that the tool that was supposed to open the sunroof was the “locking lug nut tool” to use to remove the lug nuts. Mind you the tool he referred to was a T30 bit. The list goes on. More
Got me in early and they got right to work no waiting around worked fast and efficiently. Friendly and professional highly recommend for general service needs around worked fast and efficiently. Friendly and professional highly recommend for general service needs More