Mazda of Columbia

Very friendly and accommodative. Had a wonderful experience from customer service to one on one assistance. Very detailed and thorough. Big thanks to you a experience from customer service to one on one assistance. Very detailed and thorough. Big thanks to you a More

Very professional and did absolutely everything they could to make sure I was able to receive my dream vehicle! I couldn’t be happier with my choice to choose Joe Machens Mazda Mitsubishi! could to make sure I was able to receive my dream vehicle! I couldn’t be happier with my choice to choose Joe Machens Mazda Mitsubishi! More

Machens Automotive Group has lost my business. Service department employee reeked of cigarette smoke, salesman was walking through waiting area with mask under his nose. He stopped and patted a waiting cu department employee reeked of cigarette smoke, salesman was walking through waiting area with mask under his nose. He stopped and patted a waiting customer on the back, leaning over her to chat. The City has a mask order in effect and I was very surprised to see this in a public space. The biggest problem was the negative post on my car battery was tampered with. One of the recommendations was to replace the battery but I typically go to a battery dealer so I did not approve that repair. Within a few days after my appointment, my battery died. I was informed the post was broken. How does a post break if not tampered with in some way. I have been a customer at that Mazda location for decades. Never again. Michelle has not been there for a very long time and David Hern was always a pleasure to work with and he is no longer there. More

The staff was very nice & very helpful. This is my 3rd truck from one of your dealerships. Travis Dometrorch has always been great, fair & honest. All the sales staff was polite & helpful. The financial g truck from one of your dealerships. Travis Dometrorch has always been great, fair & honest. All the sales staff was polite & helpful. The financial guy was very helpful & explained everything as we went. More

I brought my vehicle to the Service Department for routine maintenance, oil change tire rotation and always ask to check in anything needs to be taken care off. My Service Advisor, Jessica Costner, in routine maintenance, oil change tire rotation and always ask to check in anything needs to be taken care off. My Service Advisor, Jessica Costner, informed about a recall. My vehicle also needed a transmission fluid change and tire balance noticed by the mechanic. I then received a $75 coupon which was applied to my total balance due My Service Advisor, Jessica Costner has great people skills, is very respectful and super nice. Info via text and email including the vehicle inspection report was sent to me to be updated on the progress of the repairs. Everything was taken care off in a timely fashion. More

This is the BEST place to buy a car! Absolutely awesome experience from the beginning to end. Everyone is so helpful. I will definitely be going back experience from the beginning to end. Everyone is so helpful. I will definitely be going back More

I went to Joe machens Mitsubishi in Columbia mo. To have my car worked on and since they have taken on new management. It's a great place to go , the general manager Daniel took time to call me to make sure my car worked on and since they have taken on new management. It's a great place to go , the general manager Daniel took time to call me to make sure how things went that ment a lot to me , thanks to Daniel , Jessica and Corey they made my experience amazing , so may I suggest that the owner of joe machens Mitsubishi dealership , it's those three people that need a bonus on their checks but a huge raise . Jessica , Daniel and Corey thank you for everything , I will recommend your shop to anyone. Kathleen sheely More

Kevin did a fantastic job on my car and returned it to me perfectly. Jessica was bubbly and very helpful. Shuttle driver A’drian was quick to get me where I needed to be, great conversation and safe travel. perfectly. Jessica was bubbly and very helpful. Shuttle driver A’drian was quick to get me where I needed to be, great conversation and safe travel. Would come back again. More

Prompt service, friendly, efficient, explained everything thoroughly. I was down to have a diagnostic test as my car wouldn't start. It seems that if they checked my battery 1st and determined it was not go thoroughly. I was down to have a diagnostic test as my car wouldn't start. It seems that if they checked my battery 1st and determined it was not good they could have waived part of the $70. fee. More

Always a great experience....everyone is always helpful and friendly making you feel like a member of their family. Always very fast service as well. and friendly making you feel like a member of their family. Always very fast service as well. More