Back

Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

1717 Providence Rd

Columbia, MO

65202

Directions

By Type

Showing 1,234 reviews

February 20, 2021

Very good service. There was a little snafu (nothing to do with the actual service performed) , they were very honorable in fixing it the issue with a quick exceptional response! The Cory, the service guy More

by penny.lynn.eth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Mazda of Columbia responded

Thank you so much, Penny! We are over the moon that you had such excellent service even with a snafu!

February 19, 2021

This dealership has friendly and nice staff. They helped me pick my Jeep based on what I told them. I would recommend this dealer for your car needs. More

by KIMCLARK1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 22, 2021 -

Mazda of Columbia responded

Thank you for your positive review, we really appreciate it!

February 18, 2021

Everyone I had contact with was very helpful & professional. I knew what I wanted beforehand, so the staff I worked with had everything they could done before I even arrived at the dealership. The More

by Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke, Cody
Feb 19, 2021 -

Mazda of Columbia responded

Woo! We love when the buying experience is so easy too! Safe travels in your new car!

February 12, 2021

Very friendly and easy to deal with. Jordan found me exactly what I wanted. Was happy to see the vehicle was exactly as described since I live several hours away. More

by MRWOOD1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Mazda of Columbia responded

Thank you so much! Safe travels in your new car!

February 10, 2021

Service is amazing Corey was very understanding....I just want to say Thank You and God Bless!!!!! The Lord really moves through people. Thank You COREY!!!!!! More

by Tramaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Mazda of Columbia responded

Thank you so much, what a positive review! Safe travels!

February 09, 2021

I called four times to determine if I needed an appt for an oil change. After leaving messages asking for a return call, I never received one. I finally just drove to the dealership and was satisfied with More

by JRRITTER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Cosner
Feb 10, 2021 -

Mazda of Columbia responded

Hi there, sorry no one ever called back, that is a drag. Thanks for still coming in and we are glad to hear that you still had good service. We do not require appointments for oil changes for future reference, but you can make an appointment, via phone or online.

February 07, 2021

Salesman MC Dampier took great care of me and my family. He listened to our wants and needs in a car. I will definitely recommend anyone looking for a salesman that will listen to you to go see him.! More

by Laveah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Dampier
Feb 08, 2021 -

Mazda of Columbia responded

Thank you so much for your kind review, we really appreciate it. Safe travels in your new car!

February 06, 2021

I’ve been dealing with this same place since the 1980’s. They are always good, friendly and professional people to work with. Special thanks to Taylor Gee. She could answer most any question about the ve More

by RDIXSR4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Gee
Feb 08, 2021 -

Mazda of Columbia responded

Thank you for such a kind review, we really appreciate it. Safe travels in your new car!

February 06, 2021

I was quoted by phone $199 for a transmission fluid change. I was expecting this plus tax. I was billed $235.95 plus miscellaneous charges with a total of $257.90. My son picked up the car and I wasn’t More

by kerryprettyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Koehler
Feb 08, 2021 -

Mazda of Columbia responded

Thank you for letting us know about your Service business, we appreciate it. Dealerrater displays only your user name for your privacy. Kevin Shultz would like to get in touch with you, his email address is: kevin.schultz@machens.com.

February 06, 2021

I had a great experience with Sales. My issue is with Mazda Service.I live 45 miles from the dealership and work the opposite direction. I’ve had a few issues with my car and I think the dealership shoul More

by LORILEIGH19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Feb 08, 2021 -

Mazda of Columbia responded

Hi, Thank you so much for leaving such a kind review for our employees. Sorry about the service issue, we could see how that would be frustrating. We apologize for the inconvenience. I will forward your review to management, so they are aware of the issue. Kevin Shultz would like to get in touch with you, his email address is: kevin.schultz@machens.com.

...
77
...