Mazda of Columbia

Friendly and helpful staff. Prompt service. Everything is explained to you and all options available. Waiting area is clean and refreshments available while you wait. Prompt service. Everything is explained to you and all options available. Waiting area is clean and refreshments available while you wait. More

This was the most pleasant and quick car buying experience we have ever had. Kree was great to work with as was Cory, will certainly recommend Joe Machens. experience we have ever had. Kree was great to work with as was Cory, will certainly recommend Joe Machens. More

Excellent crew and the alignment was perfect. The gentleman who greeted me at the dealership and help me out was very courteous and kind. I would come back for future service. gentleman who greeted me at the dealership and help me out was very courteous and kind. I would come back for future service. More

Corey was great.....the system crashed while he was finishing up my ticket and we waited 15 minutes for it to come back up.....Corey ended up telling me to go ahead and go.....great customer service on finishing up my ticket and we waited 15 minutes for it to come back up.....Corey ended up telling me to go ahead and go.....great customer service on his part. More

Everyone went above and beyond to help us find the perfect car for a family of 7 at the right price/ payment. The night before I went to the dealership my gas ⛽️ guzzling V8, 1999 Ford Expedition brok perfect car for a family of 7 at the right price/ payment. The night before I went to the dealership my gas ⛽️ guzzling V8, 1999 Ford Expedition broke down, again right after huge repair bill 😒. I have triple AAA BUT breaking down with that many kids means you have to take shifts getting them home or find multiple rides home. I was soo done and frazzled 🤯 when my mom gave me a ride to the dealership the next morning. I had a list of requirements enough space, low miles, good mpg , awd, under 20k, preferably leather seats for the kids who get 🚗 sick. I didn’t want a mini van🤨. (I am the mom who sends paper plates to school parties 🎉 and has the Pinterest fails of valentines boxes). Jordan was wonderful! She was soo patient with questions, answers, and loading car seats for the test drive. I was curious about a different model and she was able to show it to us from another lot. She was not pushy at all. She gave us space and time to just talk and look around. I bought a 2020 outlander sel that checked all my boxes. The mpg is amazing! I put most of my tax return down so the payment was under 200. My credit wasn’t great but I ended up with a great interest rate. The sales manger and Cody both took the time to explain everything. I also ended up with a warranty and peace of mind if anything breaks!!! I would definitely recommend this dealership to everyone. More

Just want to thank you all for looking at my car so quickly and getting the job done on time and thank you being so nice quickly and getting the job done on time and thank you being so nice More

I received an oil change about a week and a half ago. Then this last Saturday I had my tire light came on about low pressure. Come to find out all my tires were not at the proper pressure they were suppo Then this last Saturday I had my tire light came on about low pressure. Come to find out all my tires were not at the proper pressure they were supposed to be. I had the tires rotated with my oil change. Evidently the tech decided he didn’t want to check the air pressure in the tires like he was supposed to. not quite the service I was expecting. I will be really hesitant to take it back for my other oil changes I get!! More

Service dept is always on top of things. Fast friendly and easy to make an appointment. They do a great job. Never have any issues. and easy to make an appointment. They do a great job. Never have any issues. More

These guys are very nice, professional, patient, know their business, organized. Made us feel like family. They were not pushy. Listened to our needs and picked a very nice vehicle. Reasonable price with their business, organized. Made us feel like family. They were not pushy. Listened to our needs and picked a very nice vehicle. Reasonable price with full mechanical warranty at reasonable price and added a great maintenance deal. I will be singing their praise for years I'm sure. Thanks to the Joe team. The CEO of the Black Top helped us greatly. God bless you Bro. Dave and Jenny More

I bought two vehicles and had both serviced and had no problems. People were great. Very busy when I was there but everyone was calm and professional. I have purchased over 20 new cars in my life in 7 dif problems. People were great. Very busy when I was there but everyone was calm and professional. I have purchased over 20 new cars in my life in 7 different states. This is the best of all. Great job. More