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Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

April 18, 2021

Excellent care. They were extremely fast and made me feel welcomed. They helped me get the price to what I wanted. I’m really really happy with my choice. I’m glad I picked this dealer. Very attentive. More

by STLBJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ganaway
Apr 19, 2021 -

Mazda of Columbia responded

Thank you so much for the kind review! We are so happy you had such a great experience and enjoy the new car!

April 18, 2021

Our experience was decent. We were disappointed when we were told the car would be detailed when we picked it up. It was not. Nothing that we noticed when we test drove it had been cleaned. More

by DANIELA.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krishuana Armstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words, but we do apologize for forgetting to detail the car, that is truly our bad.

April 14, 2021

I live 30 minutes away and my Outlander had a recall that needed to be addressed. I knew I would be in town for a Doctor's appointment and the Machens team fit me right in so I didn't need to make a second More

by DPAVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Apr 14, 2021 -

Mazda of Columbia responded

Woo! Two birds with one stone, we love it. Please do call if you have any more issues!

April 14, 2021

Sharron is services is very friendly and helpful and I loved working with her. The services department is great. Thank for your help n support. More

by Annalogan64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharron
Apr 15, 2021 -

Mazda of Columbia responded

Thank you so much, we are so happy you had such a great service experience!

April 12, 2021

Great customer service and really make sure you are taken care of and questions are answered. This was my first car purchase and it was stress free. More

by Vah6z9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Shawn Whitley
Apr 13, 2021 -

Mazda of Columbia responded

Woo! We love when first-time buyers have a stress-free purchase. Congrats on the car!

April 11, 2021

Pleased with the service. Both times mask wearing was horrible. Multiple staff and customers not wearing masks or on their chin or under their nose. More

by Jrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Apr 12, 2021 -

Mazda of Columbia responded

Thank you for your overall positive review. Our apologies. The safety of our customers and employees is our #1 priority. We do not want anyone to be unnecessarily exposed and have put policies in place to ensure your safety. Your comments are being forwarded to our General Manager for his review with a request that he look into this. Thank you for letting us know, we do appreciate it.

April 07, 2021

They were very patient and professional when providing there service. They made sure I left with the car I wanted and did not try to sell me anything. More

by lanamo39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Dampier
Apr 08, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words, we really appreciate it. Enjoy the car!

April 07, 2021

Appreciate all the work sharing did and now my car runs great thank you so much for all the time and effort that you put into my car More

by dazed3.04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 08, 2021 -

Mazda of Columbia responded

Aww, thank you so much, we are glad that we were able to help!

April 06, 2021

I received great service! I didn’t wait long, not like other dealerships that take for ever. No, I was in and out in 2 hours! Alex did a great job and got me what I wanted. Will continue to do business wi More

by MAT6260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wathen, Sharon Koebel
Apr 06, 2021 -

Mazda of Columbia responded

Thank you so much for your positive review of our dealership, we are so happy to hear that Alex was so great to work with!

April 04, 2021

They did a great and got me a great deal on financing. My salesman Zeke was awesome and he listened to what I wanted and they did their best to get me what I wanted. If you want good customer service and a More

by JENNCRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Niemeier
Apr 05, 2021 -

Mazda of Columbia responded

Woo! Thank you so much for your kind review, enjoy the car!

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