Back

Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

1717 Providence Rd

Columbia, MO

65202

Directions

By Type

Showing 1,234 reviews

April 24, 2021

True to their word. Very professional and friendly. Took care of all our needs in a timely manner. Would highly recommend them to anyone looking to purchase a new or used vehicle. More

by WBK1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Grindstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon and Raymond at Joe machens Mitsubishi , MC Dampier, Jessica Cosner
Apr 26, 2021 -

Mazda of Columbia responded

Thank you so much for your positive words! Enjoy the car!

April 23, 2021

Good service.shop got me in to work on my veh.as soon as I arrived for my appointment.the work was done promptly and I was on my way.very friendly people. More

by rnpearson1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words of our service department, we really appreciate it!

April 23, 2021

Had a great experience with you as always and the job was completed to the best of they’re ability. Thank you very much will visit again soon ! More

by Pookieb1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MC
Apr 26, 2021 -

Mazda of Columbia responded

Aww, thank you so much, we can't wait to help you again!

April 23, 2021

Wish some on phone would have said the Fiat dealership had moved! I would have made the appointment there. Not sure who woman was but she was very understanding to the issue. More

by mizegyngard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure but a female was helpful.
Apr 26, 2021 -

Mazda of Columbia responded

Sorry that the dealership moved, that is our bad, but we are glad to hear that whoever you spoke to was helpful!

April 22, 2021

Call Sean at 1 had the car in the service department at 4 and out the door about 5. Solved the problem very friendly service. And I'm not real sure if I got the mechanics name right or not but he was Top Not More

by KARENVICKI1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon and Brock?
Apr 23, 2021 -

Mazda of Columbia responded

Thank you so much for the 5 star review and for the great comments for our Sharon, Brock and our Service Team. Greatly appreciated. We all wish you "Safe Travels" back to Columbia.

April 21, 2021

Took 4 days to replace a battery and brake pads. No status updates. Was told 2 days, maybe 3. Called back at end of 3rd day to confirm I could pick it up, since I had received no updates. Was told it w More

by KCR
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Corey Landreth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Mazda of Columbia responded

We are very sorry to see this review for our service department. There is no excuse for not communicating and responding to your calls and questions, We are forwarding this to our General Manager for his review and request that he look into this. Again, our apologies, we should have done a better job.

April 20, 2021

The minute we walk in the service is exeptional they rally go beyone yo M ake shure you get the best deal they really make you feel like family More

by aasalserito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Cosner
Apr 21, 2021 -

Mazda of Columbia responded

That's because you are family :) We can't wait to help you again!

April 20, 2021

Again I want to thank Joe Machens Mitsubishi service department for doing an awesome job thank you for taking care of my repairs for me.. More

by Annalogan64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharron / service manager
Apr 21, 2021 -

Mazda of Columbia responded

Awww, thank you for coming to us! We can't wait to help you again in the future!

April 19, 2021

They honor us by taking care of their veterans that served & their dependents. Best place to go to if you have any sorts of car trouble, fast and reliable. More

by irinawilliams0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mazda of Columbia responded

Thank you so much for your kind words, we are overjoyed to hear you had such a great experience!

April 18, 2021

Signs everywhere “Wear a mask”. I saw 1 person, customer service rep, wearing a mask. I thought I was at a MAGA convention. Employees and customers alike wore no masks. I went outside in the cold to wait be More

by maryellenhill23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Reissing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Gamblin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krishuana Armstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dagan Hoer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who worked on my car, MC Dampier, Jessica Cosner
Apr 19, 2021 -

Mazda of Columbia responded

Our apologies. The safety of our customers and employees is our #1 priority. We do not want anyone to be unnecessarily exposed and have put policies in place to ensure your safety. Your comments are being forwarded to our General Manager for his review with a request that he look into this. Thank you for letting us know, we do appreciate it.

...
72
...