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Mazda of Columbia
Columbia, MO
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,234 reviews
May 08, 2021
I came in earlier than my appointment time was. I was seen quickly and I was done before 9:15 am. Very clean service center and very friendly service staff. seen quickly and I was done before 9:15 am. Very clean service center and very friendly service staff. More
by BETHFBROWNELL
Verified CustomerEmployees Worked With
Jessica Cosner
May 08, 2021
Jordan was an awesome sales associate. She made the buying process easy and comfortable. We never felt pressured or pushed to buy a particular vehicle. buying process easy and comfortable. We never felt pressured or pushed to buy a particular vehicle. More
by RELORIEN
May 08, 2021
Bought a car 4/12/21 had it for 9 days steering pump went out gave the car back so it can be fix I shouldn't have to pay it I am careless a waste of money out gave the car back so it can be fix I shouldn't have to pay it I am careless a waste of money More
by JENNIFERDUDLEYJJJA04
May 07, 2021
Sharon rook good care of me today and got me in and out very efficiently. Adrian with the shuttle service was also very accommodating making delivery and pickup of my vehicle easy!! very efficiently. Adrian with the shuttle service was also very accommodating making delivery and pickup of my vehicle easy!! More
by TALFERMANN4
Employees Worked With
Sharon
May 05, 2021
I was told my LIFELONG maintenance plan was only good for one oil change a year. I was given this plan due to a negative experience purchasing my vehicle at JMM. I will never go back to JM again to purchase one oil change a year. I was given this plan due to a negative experience purchasing my vehicle at JMM. I will never go back to JM again to purchase another vehicle, or maintain my current vehicle. More
by Timothy Baker
Employees Worked With
May 04, 2021
Ramon was very helpful, kind, and had a great sense of humor and got me the car i wanted at a great price ! I will definitely be going back to him in the future ! humor and got me the car i wanted at a great price ! I will definitely be going back to him in the future ! More
by ABIGAIL.PICKENS2001
May 01, 2021
did not enjoy this visit. my service did not include everything that it was supposed to. my car was not cleaned and i waited for 2 hours instead of being given the rental car as promised. everything that it was supposed to. my car was not cleaned and i waited for 2 hours instead of being given the rental car as promised. More
by ark9819
Employees Worked With
Other Employees :
Jessica Cosner
April 30, 2021
I didn't feel I was well informed of what was happening with my car, and it was a long wait for a simple inspection, oil change, and tire rotation. I did not feel my questions were answered thoroughly and with my car, and it was a long wait for a simple inspection, oil change, and tire rotation. I did not feel my questions were answered thoroughly and customer service was poor. More
by bfletchall14
Employees Worked With
April 30, 2021
Great service in a timely manner. They got my van in on the appointment time and it was out just as fast. Was offered drinks and snacks whike we waited. the appointment time and it was out just as fast. Was offered drinks and snacks whike we waited. More
by JC.WATERFIELD
Employees Worked With
April 24, 2021
Highly efficient customer service. From the technician to the office personnel everyone was friendly and focused on serving the customer. There is a strong team orientation present at Joe Machens Mazda! the office personnel everyone was friendly and focused on serving the customer. There is a strong team orientation present at Joe Machens Mazda! More
by Russ
Employees Worked With
