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Mazda of Columbia
Columbia, MO
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,234 reviews
October 01, 2021
Quality service and good service advice which is helpful for me in prioritizing vehicle maintenance. for me in prioritizing vehicle maintenance. More
by kasandstedt
Verified CustomerEmployees Worked With
September 29, 2021
I have been there for oil leak, changing oil, and changing tires. Sharon Koebel provided me an excellent service. She is very nice and helpful. Sharon and mechanic guy explained things to me very wel changing tires. Sharon Koebel provided me an excellent service. She is very nice and helpful. Sharon and mechanic guy explained things to me very well and I don't feel any pressure. More
by ploypun
Employees Worked With
Sharon Koebel
September 29, 2021
The mgr, sales and service managers did want I needed to get me into the new car I wanted get me into the new car I wanted More
by RUTHAHOLLISTER
September 29, 2021
Excellent experience with Jeff Bennett. Would absolutely recommend to anybody needing serious work done on their Mazda. Jeff is incredible at what he does and made the experience seamless and painless. recommend to anybody needing serious work done on their Mazda. Jeff is incredible at what he does and made the experience seamless and painless. More
by Tyler
Employees Worked With
Jeff Bennett
September 26, 2021
My expectations for a Machens dealership never fail me. However time and time again you have. The last time I had my vehicle serviced I was over charged $40-$60. I was told I would have my refund processed However time and time again you have. The last time I had my vehicle serviced I was over charged $40-$60. I was told I would have my refund processed the next day. As an apology I received two free oil change vouchers and never received my refund. When I brought my car in to get serviced 9/24 for an oil change with my voucher, I was questioned as to when I got the voucher and who gave it to me. This was to be expected as the authorization just said “Joe”. I was asked what Joe, to that I had no idea. I got my oil changed in a very timely manner, almost too timely. I picked up my car and returned home. Left that night and came back home for the evening. The next morning I left for a road trip to KC. I received a call from my father saying where I parked at his house had a large oil mark and I should get my car checked out immediately. I took my car to WALMART, where they confirmed my car was dripping oil. They told me to go to BIG O TIRE for assistance. I do as recommended and they inspected my vehicle accordingly. They found that the oil plug was not tightened at all and just screwed off with not even one full turn. Lord knows how much oil I lost in the less than 24 hours I had my car serviced. I would say accidents happen however for being a certified MAZDA DEALERSHIP, and local business, I expected a lot more. There is a reason no one in my family shops at or services their vehicles any of your dealerships. In the future I will be taking my car somewhere else for all future servicing. I am very frustrated and upset. More
by ASFLOWERS86
Employees Worked With
Sharon I think??
September 23, 2021
Sales rep was great. Dealer guarantee on used as is car only covers 50% mechanical work. Turns out car i bought needs a transmission. Put me out more money than cars worth and got told im basically out of only covers 50% mechanical work. Turns out car i bought needs a transmission. Put me out more money than cars worth and got told im basically out of luck on it. Wont be going back. More
by BJROEDLER1989
Employees Worked With
Raven chisley
September 18, 2021
They make sure that I know and understand what is going on. Keeping me informed as to what is needed. Always friendly, on time and getting the work done in a timely manner. Good people, good place and g on. Keeping me informed as to what is needed. Always friendly, on time and getting the work done in a timely manner. Good people, good place and good work. More
by lgingram
Employees Worked With
Jessica Cosner
September 17, 2021
They were very fast and efecti e communicating what my car needed, and letting me know that it was ready for pickup, great service! car needed, and letting me know that it was ready for pickup, great service! More
by oasaenz.astra
Employees Worked With
Other Employees :
Jessica Cosner
