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Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

October 08, 2021

The young lady that helped me was very helpful, resourceful, polite, and understanding. She went out of her way to accommodate me. More

by lmboler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Koebel
October 07, 2021

In person service is always great with helpful staff. Phone service is no longer good. More

by BRINKMANBARBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
October 07, 2021

78$ for an oil change seems a bit high even being synthetic, perhaps a discount for people that purchased from your dealership. More

by MARKKOIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Everyone especially Jeff and the courtesy driver very friendly and helpful. My car was assessed and fixed as promptly as possible. Problem seems to be solved and for a fraction of the cost and Jeff made More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, girl at front service desk and courtesy driver
October 06, 2021

Good service with nice staff. Generally fair prices. Hard to contact sometimes to schedule service. More

by alleefamily64079
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Staff are very friendly and knowledgeable. They were very quick to schedule me for the desired service. More

by 1962CATWOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
October 05, 2021

The associate that worked with us was very helpful. We told her what was going on, she took care of it. Thank you More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
October 03, 2021

I always have a good experience when buying a car with Joe Machens Mazda/Mitsubishi More

by Shaterricalatrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Dampier
October 01, 2021

Great service! Everyone was very friendly, knowledgeable and helpful. Drew helped me find my perfect vehicle for my situation. Thank you all. More

by bondjason636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon DeArmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Reissing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

bondjason636 responded

Sorry Drew I got your name wrong. You were awesome. I really enjoyed my experience with Joe Machens Mazda. Again thank you.

October 01, 2021

Machens staff was very friendly and sympathetic to my needs. Parts were put on and the car has been running fine since. Machens will get all my business in the future. More

by chocowtwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Sharon in Service Dept.
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