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Mazda of Columbia

Columbia, MO

Overview
Employees
Reviews
Vehicles
4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

January 01, 2022

I ran over something on the highway on the afternoon of Dec 31st…could hear something flapping/dragging. Passed several other mechanics that were closed for NYE…but Machens Mitsubishi (where I bought my ca More

by greyhorsecomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Mazda of Columbia responded

Thank you so much! The team here at Joe Machens is thrilled to receive such great rating, thank you!

December 31, 2021

Great price on tires we needed for our Mitsubishi Mirage. Installed the day after we called. More

by marilouoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
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Jan 04, 2022 -

Mazda of Columbia responded

On behalf of all of us here at Joe Machens, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 30, 2021

There service advisors are always helpful and professional. Making sure my service gets done in a timely manner. More

by JLHARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Mazda of Columbia responded

Thanks for your review. The team at Joe Machens is thrilled you’re happy with your recent store visit!

December 30, 2021

Great service and friendly personel job well done and fast and effluent in everything they did More

by jlroush2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bennet
Report | Print
Jan 04, 2022 -

Mazda of Columbia responded

The team here at Joe Machens is thrilled to receive such a great rating, thank you!

December 29, 2021

I've gotten my last two cars at Joe Machens and I've been very pleased with both Mazdas. Their service department is also very responsive and courteous. More

by mindfulrossy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2021 -

Mazda of Columbia responded

Congratulations on the purchase of your new wheels! Thank you for the 5-star rating, we appreciate it!

December 29, 2021

The guys really worked hard to get us in a vehicle. Very friendly staff to work with. More

by jordans.acres.v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
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Dec 30, 2021 -

Mazda of Columbia responded

We take pride in delivering an exceptional, transparent process for all our visitors. Love hearing the staff was so helpful during your journey! Thank you for the 5-star review, We appreciate the feedback.

December 25, 2021

Great dealership and great sales and service customer service. The dealership has great selection of vehicles to choose from. More

by chipsjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bennett
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Dec 29, 2021 -

Mazda of Columbia responded

We are incredibly grateful that you took the time out to leave us a 5-Star review!

Dec 29, 2021 -

chipsjb responded

You are very welcome.

December 25, 2021

Got us fixed and on the road time! I would highly recommend them to everyone More

by stubblefieldann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cosner
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Dec 29, 2021 -

Mazda of Columbia responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 23, 2021

Overall quite pleased. Work done in a timely manner. Service personnel especially Sharon are helpful and informative More

by rich.iken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon koebel
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Dec 29, 2021 -

Mazda of Columbia responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

December 22, 2021

As always, efficient and friendly. Note a couple of extras that needed attention, but didn’t push to have them done. More

by blsheals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Mazda of Columbia responded

Thank you for the kind words and great review! We're glad they were able to help. We appreciate your business.

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