Mazda of Columbia

Took my vehicle on time; Corey was very courteous and answered any questions I had. answered any questions I had. More

Jordan was almost (or at as) excited about this new vehicle as I was. And so accommodating when life events interrupted the normal process. She delivered it to my door!! Amazing!! Thank you all so much vehicle as I was. And so accommodating when life events interrupted the normal process. She delivered it to my door!! Amazing!! Thank you all so much! More

Excellent quick Workable committed top notch service great staff friendly communication fastest service I’ve received from a dealership great staff friendly communication fastest service I’ve received from a dealership More

The sales and finance staff took care answering all of my questions with good detail and humor. questions with good detail and humor. More

Friendly employees that kept you informed. Loved that you could get free coffee, drinks and snacks. Work was completed timely with no issues. Loved that you could get free coffee, drinks and snacks. Work was completed timely with no issues. More

Oil change price is WAY higher than other places. Suggested maintenance would have been about 1k on a vehicle with 30k miles. Last oil change was about $40 and this time was $110. Won’t be coming bac Suggested maintenance would have been about 1k on a vehicle with 30k miles. Last oil change was about $40 and this time was $110. Won’t be coming back. More

Please write at least fifteen words about this dealership. Please rights at least fifteen words dealership. Please rights at least fifteen words More

I was extremely taking a back the way the finance guy presented the payment plan.. it boarded on dishonesty. He maintained that he was able to secure an extended warranty and maintenance plan together wi presented the payment plan.. it boarded on dishonesty. He maintained that he was able to secure an extended warranty and maintenance plan together with the loan. He didn't even ask if I wanted them he started reaching the papers to me to sign. There had been no mention whatsoever of these two components. He was basically shoving him down my throat. I felt ambushed. Also, the car that I had seen on the internet wasn't available. Instead I was presented a car that was almost twice as expensive at a price that was over $1,000 more than the internet price. All in all,, the sales team treated me as a victim that they could take advantage of. Honestly, I felt xxxxx. Lastly, the equipment list that was attached to the car, listed floor mats as being a part of the car. A week or two later I went back and asked the sales manager. He said he couldn't do that. A set cost $230. I secured Ford floor mats especially for the focus for $117 including taxes at the local dealership near me. I gave you a rating of three because I'm a nice guy and I figured that most car dealers do exactly the same thing that you do. It's a shame that you're not really interested in what the customer needs, but instead are only interested in sales numbers. If I had to do it all over again I wouldn't go to Joe Machens Mazda. More

The employees were polite and professional. they answered my questions.i will be back in the future. they answered my questions.i will be back in the future. More

Excellent service and completed in a very timely manner. Scheduling is hassle free. Recommend highly. Scheduling is hassle free. Recommend highly. More