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Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

December 18, 2014

People who care After hitting a deer, I had to unexpectedly look for a new car. Carrie Price and her managers Matt and Travis listened to my needs and cared enough ab More

by Val995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nay, Travis Dometrorch
Dec 19, 2014 -

Mazda of Columbia responded

I'm so sorry to hear that you hit a deer! It is never fun to be in a situation to have to purchase a vehicle but I'm glad Carrie, Travis, and Matt could help you find a vehicle to fit your needs quickly. Thank you for your business.

December 12, 2014

Amazing service!! I had the most wonderful experience because of Carrie price, and Keith maulett. After one bad experience with a previouse salesman, they really took c More

by austin.wooldridge.754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Mazda of Columbia responded

I'm glad both Carrie and Keith could give you a positive experience after your negative one. We appreciate your business and hope you enjoy your new car!

December 11, 2014

2014 Mazda 3i Touring Honestly, my husband inquired about a new vehicle without me knowing. After agreeing to go discuss potentially purchasing a new car, I told John what More

by ebeaunoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in finance , John Trimble
Dec 19, 2014 -

Mazda of Columbia responded

Congratulations on your brand new Mazda3! I'm glad John could provide you with an easy, and professional car-buying experience. We strive for excellent customer service and it sounds like you received great treatment from our team. We look forward to working with you and your husband again in the future.

December 09, 2014

Honest, Helpful, & Understanding When I went in to JMAC, I was just looking to see what my options were since my car had recently died on me. Carrie greeted me, and was immediately re More

by wellison09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Mazda of Columbia responded

Thank you for your kind words about Carrie and our team. I'm so glad she could find you the perfect vehicle to fit your needs. It sounds like you really enjoy your new Sonata! We appreciate your business and hope to see you again.

December 08, 2014

great She was great at helping me and my grandfather find the kind of truck I was looking for. Shes a very friendly person and very curious. More

by dakotadean
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Mazda of Columbia responded

Thanks Dakota! Congrats on your new truck, we appreciate your business!

December 02, 2014

Awesome experience with the best salesman Robert Ridgeway! Was very impressed with the thought and care of such a pleasant Joe Machen's salesperson(Robert Ridgeway). Love my new 2015 Mazda CX-5 More

by wdmac52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Mazda of Columbia responded

Congrats on your new 2015 Mazda CX-5! It sounds like Robert went above and beyond expectations in your car-buying experience. We appreciate your business and look forward to working with you in the future.

November 26, 2014

Best car buying experience I've ever had. I recently worked with Carrie Price to buy my "new to me" car. I contacted her about a car I found on the internet and she made sure it was ready whe More

by Rattle Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2014 -

Mazda of Columbia responded

Congrats on your recent vehicle purchase! We appreciate your business and for taking the time to leave a review. I'm glad Carrie provided you with an excellent car-buying experience.

November 26, 2014

Satisfied Customer :) Working with Carrie at Joe Machens Mazda was a great experience. She's friendly, personable, and professional. She made herself available and had t More

by Kathleen G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2014 -

Mazda of Columbia responded

Thanks Kathleen! We appreciate your business and hope you enjoy your new van!

November 21, 2014

Loving my new SUV The service I received from Joe Machens Mazda and their sales associate Carrie Price was amazing! I have been completely stressed out with getting a S More

by TamishaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2014 -

Mazda of Columbia responded

Thank you for your business Tamisha and congrats on your new vehicle! We hope to see you again soon.

November 20, 2014

Definitely would go back again John Trimble did a great job and did everything he could to get the sale without being pushy or putting me in a vehicle that I didn't want. Not your More

by khofstetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john Trimble, John Trimble
Nov 25, 2014 -

Mazda of Columbia responded

Thank you for your kind words! I'm glad John could go above and beyond your expectations in the car-buying process. Enjoy your new truck!

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