Mazda of Columbia

Amazing as ALWAYS! We have bought 2 cars in the past four months from Joe Machens Mazda. Our first time we bought a Mazda 3 iTouring from John Trimble. Our experience wa We have bought 2 cars in the past four months from Joe Machens Mazda. Our first time we bought a Mazda 3 iTouring from John Trimble. Our experience was nothing short of amazing, which is why we came back 4 months later for a second vehicle. The second vehicle was a Mazda CX-5 from Mike Slinkerd or "Slinky" as they call him! We originally asked for John because he was so great the first time, but upon finding out that he was on vacation-- we were introduced to Slinky! He was equally as amazing. The sales manager Al Morgan is very understanding and hilarious. They are the BEST group of people to work with. I have highly recommended Joe Machens Mazda to everyone I know. These 3 awesome employees will ensure you are 100% happy and they will work endlessly to make it happen! We were on a tight budget because it was going to add a second car payment, yet they made us the best deal we were offered by any dealership we went to! They also worked 2 hours after closing time and dealt with my emotional roller coaster feelings. All while keeping smiles on their faces and telling we not to worry because we will make it happen! I will never buy a Mazda anywhere else! These guys deserve extra kudos!!! Thank you so much Slinky, Al, and John! More

The Case of the Nagging Tire Light Having bought our awesome 2012 Mazda3 last September, we have been extremely pleased with our total experience with JM Mazda. Over the Winter when the Having bought our awesome 2012 Mazda3 last September, we have been extremely pleased with our total experience with JM Mazda. Over the Winter when the Season really kicked in, about every two weeks the low tire pressure sensor would come on due to temperature change. I must have brought it in 5 times, when, Rob Arnold had them look deeper as the RF tire pressure was consistently lower to warrant a watchful eye. So I came in the next morning and Michelle got me going quickly. Once they started poking around on the tire the culprit was quickly found- a screw had pierced the tire. So glad we finally found it as my wife and I were fixing to head out to San Diego, CA to see family next week... Thanks to Rob and Michelle for cracking the case and getting us on the road "Worry-Free!" Happy Trails!! More

Haunting Noise In a nutshell... I have been bringing my 2004 Mazda 3 to the shop for several years now. About two years ago... a noise in my drive train started dri In a nutshell... I have been bringing my 2004 Mazda 3 to the shop for several years now. About two years ago... a noise in my drive train started driving me a bit crazy. Issue was... it only did it when there wasn't a mechanic around. I put up with acceleration vibrations and creepy noises that changed pitch with bumps and acceleration for two years hoping that it would someday be found. Several mechanics were tapped at several shops. Theories ranged from flex tube (exhaust) to timing chain to sheild vibrations/resonations. Then about a week ago... We finally found it! "Bob the mechanic" here at Machens put his trusty ear to the test... pryed and pushed and finally theororized the passenger side motor mount was bad. Well $216 later... ALL of the noises are gone!! After removing the mount, if was obvious that the motor had been free-floating. The mount's rubber broken down... and even broken loose. Now I'm a happy camper! Poor Michelle and Dave at the ticket desk had to bear with me... and all my haunting noise reports for two years... trusting there was something going on and always being supportive... I never saw that "he's hearing things" look. They trusted there was an issue... and always asked the mechanic to invetigate. And last week the haunting noise went away. Thanks folks... I'll be back! More

Service Department Hats off to The Service Department always get me in and out quickly. Very professional but like friends too. Sales sells the first vehicle Service s Hats off to The Service Department always get me in and out quickly. Very professional but like friends too. Sales sells the first vehicle Service sells the rest of them. More

Great to work with I went into Machens Mazda and met with Jeff Fletcher. He got me into a Mazda 6 that I am very pleased with. Jeff took the time to find out what car I I went into Machens Mazda and met with Jeff Fletcher. He got me into a Mazda 6 that I am very pleased with. Jeff took the time to find out what car I wanted and also what I needed which helped put me in the car that was right for me. We were able to move at my pace and he spent over five hours helping me choose my car. Will definitely go back next time my family needs a vehicle. More

Great to Work With I had a very good experience with Carrie Price of Joe Machens. She was very helpful with getting the vehicle I wanted and helping me get a great pric I had a very good experience with Carrie Price of Joe Machens. She was very helpful with getting the vehicle I wanted and helping me get a great price for the vehicle. I will definitely go back to Carrie if I ever need a vehicle again. I will also recommend anyone I know that needs a car to go to Carrie. She deserves a five star rating. More

This was an awesome experience! Carrie Price, did a fantastic job on getting a vehicle thats suits me and my family needs at a price that we could afford. She was very professional, Carrie Price, did a fantastic job on getting a vehicle thats suits me and my family needs at a price that we could afford. She was very professional, persistent, and confidant. More

The best She help me get my first car ever, she's the best! And I love her, helped me get the best deal and the best style for me! Really worked Hard To get me She help me get my first car ever, she's the best! And I love her, helped me get the best deal and the best style for me! Really worked Hard To get me in a car even with almost no credit at all! Thanks !!:) More

Very good experience at Machines Mazda I recently purchased my new Mazda from this dealership. I was quite pleased with the salesman, Jeff Fletcher. He was patient and helpful. The finance I recently purchased my new Mazda from this dealership. I was quite pleased with the salesman, Jeff Fletcher. He was patient and helpful. The finance department also explained details quite clearly. I have purchased other cars from Machines and would return again in the future. More