Mazda of Columbia

Very good Friendly and professional service. Michelle Sexton is great. She has helped me most of the time for the last 6 years. She makes sure that I am satisfi Friendly and professional service. Michelle Sexton is great. She has helped me most of the time for the last 6 years. She makes sure that I am satisfied and safe with my vehicle. More

Consistently Good Service! Set up my 25K Maintenance recently as we work going out of town to Des Moines last weekend. Michelle Sexton cordially greeted as she always does. She Set up my 25K Maintenance recently as we work going out of town to Des Moines last weekend. Michelle Sexton cordially greeted as she always does. She processed my order very quickly annd asked if I needed a ride or would I wait. I needed to get to work so she quickly arranged for a "Courtesy Van" take me to work. The driver was very personable we had a good conversation. I did receive a call from Michelle after I reached work to say there were a couple of issues that needed to be addressed. After hearing of them, I gave her the go ahead for the work. Upon my arrival I was fully reprised of all the work and was quickly on my way. I am very pleased to say that with the service dept at my dealership, I never have to worry about surprises.Thanks to you all for the great and consistent service! More

Sales yes! Sevice shop no! My wife and just bought our 3rd car in 3yrs from Machens. We have a pretty good feeling where we are going to buy our 4th :) My wife and just bought our 3rd car in 3yrs from Machens. We have a pretty good feeling where we are going to buy our 4th :) More

Excellent service department This was the first time I'd ever taken a vehicle to a dealership for service. I'm definitely glad that I did - I will be returning for all of my serv This was the first time I'd ever taken a vehicle to a dealership for service. I'm definitely glad that I did - I will be returning for all of my services needs. Everyone (especially Michelle since she was who took care of me from start to finish) was incredibly friendly, the wait was minimal and the whole experience was positive. More

Michelle and service department are awesome!! Michelle is awesome, she really knows how to take care of her customers... She is very courteous, professional, and knows her stuff! The service depa Michelle is awesome, she really knows how to take care of her customers... She is very courteous, professional, and knows her stuff! The service department really look out for you and your vehicle. More

Loving my new Mazda! To say I was apprehensive about the car buying process would be an understatement but when I went to this dealership, I found a sales person who was r To say I was apprehensive about the car buying process would be an understatement but when I went to this dealership, I found a sales person who was really willing to listen to what I wanted and needed in a new car. Thank you, Skylar Young, for making the process easier and for working so hard to get me a great deal! I really appreciate all your help and patience. And I'm thrilled with my new CX-5! More

Service dept I recently had my car fixed at Joe Machens in Columbia, MO. Michelle and the service team were awesome! They provided exceptional service. Over all I recently had my car fixed at Joe Machens in Columbia, MO. Michelle and the service team were awesome! They provided exceptional service. Over all, a great experience! More

Pleasant & hassle free After looking for several months for the right SUV, we decided on a Mazda CX-9. Joe Machens had a new white one on the lot. We called since we were After looking for several months for the right SUV, we decided on a Mazda CX-9. Joe Machens had a new white one on the lot. We called since we were an hour more out of town to verify they still had it & verified the price. It was after 6:30p when we arrived and the car was washed and ready for us to drive. Scott Weaver was very thorough & knowledgeable and we felt very comfortable with him in the whole process. It also was a pleasure working with his Manager, Al Morgan. Brian, in the finance area was very nice, too. We had one of the best experiences in a long time in buying a car, even though it was past closing time when everything was finished. . The little extras like a full tank of gas and programming my phone with the bluetooth meant a lot to us. I would definitely recommend Scott, Al, & this dealership. More