Mazda of Columbia
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
Issue Still Not Resolved The backup sensor is malfunctioning - the solution was to turn the sensor off! Still haven't been contacted with a "real" resolution to this issue. H The backup sensor is malfunctioning - the solution was to turn the sensor off! Still haven't been contacted with a "real" resolution to this issue. Had my car for 4 hours - I called back twice for a status update - when I returned my car was sitting in the lot. NO ONE knew how long it had been sitting there! More
Great experience Michelle is great. Job done right with friendly service. The dealership seems to go beyond what is expected in order to perform great service. Very Michelle is great. Job done right with friendly service. The dealership seems to go beyond what is expected in order to perform great service. Very comfortable environment More
After the sale is what counts Michele Sexton and the crew in service are the best !! They keep me updated on my Mazda and no surprises. The car is always washed and I feel they ap Michele Sexton and the crew in service are the best !! They keep me updated on my Mazda and no surprises. The car is always washed and I feel they appreciate my business More
Michelle Sexton Rocks!!! Excellent Customer Service. Stayed in constant contact with me including after I picked up my vehicle, to make sure that it was running good. It is Excellent Customer Service. Stayed in constant contact with me including after I picked up my vehicle, to make sure that it was running good. It is apparent that Michelle is very experienced in her job position and it was easy to see from the get go. Everything she said would be done, was done. I will definitely recommend her to everyone. I look forward to dealing with her in the future. Thanks Michelle!!! Rock on! More
Michelle is awesome Love working with Michelle! She always takes great care of making sure all of my car questions and needs are met. As usual she goes out of her way to Love working with Michelle! She always takes great care of making sure all of my car questions and needs are met. As usual she goes out of her way to make the service experience as pleasant as possible. More
What an Amazing Experience! I can not thank you enough for the effort you put towards making a life time customer! You were upbeat, fun and truthful. THANK YOU! I can not thank you enough for the effort you put towards making a life time customer! You were upbeat, fun and truthful. THANK YOU! More
Great Customer Service! I have never met such a genuinely friendly group of salesmen! David assisted me in finding what I was looking for. Demond sealed the deal by making su I have never met such a genuinely friendly group of salesmen! David assisted me in finding what I was looking for. Demond sealed the deal by making sure I was comfortable and that I knew my vehicle during the test drive. He was very informative, honest and friendly! What a great experience!!! Thank you for for making choosing the right vehicle for me easy! More
The Best Car Buying Experience Yet I recently traded in my 2013 Toyota 4Runner for a 2014 Nissan Maxima. This was my first time buying a preowned vehicle and I have to say, this was by I recently traded in my 2013 Toyota 4Runner for a 2014 Nissan Maxima. This was my first time buying a preowned vehicle and I have to say, this was by far the best car buying experience I have had to date. I travel extensively for work, so finding a vehicle that met all of my needs was extremely important to me. Demond was not only attentive to these needs, but was very knowledgeable and patient with me as I inquired about the various options presented. I wanted a feature rich and reliable vehicle with low miles but also within my financial budget. I could not be happier with my choice and with Demond's help, I found a car that is perfect for me. Because he was polite, professional, easy to talk to and knowledgeable, Demond made my experience a very positive one. I would highly recommend Demond Thorpe and the Joe Machens Autogroup if you are considering purchasing a new or preowned vehicle. More
Good, Friendly and Professional People. The complete Staff from the Frontline Service, through the Mechanics, and even to the Wash Bay are friendly, professional and try to help customers an The complete Staff from the Frontline Service, through the Mechanics, and even to the Wash Bay are friendly, professional and try to help customers and get them taken care of properly! Been coming to the Joe Machens Automotive Group since around 2012 with no complaints! Thank you all for all your help! More
fixing my rear axle AT first i was not sure we would be able to work out the problem.After talking to BOB STOCKTON he not only fixed my rear axle but also did not charge AT first i was not sure we would be able to work out the problem.After talking to BOB STOCKTON he not only fixed my rear axle but also did not charge me for the four wheel alignment.i was very delighted and very happy.And they went through my car with a fine tooth comb.they really did me right.i will continue to do my business with Machens automoblie and will plan on buying my next car from the same dealership.THANKS AGAIN MACHENS AND OF COURSI I CANNOT FORGET MICHELLE WHO HELPED ME OUT. More