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Mazda of Columbia

Columbia, MO

4.3
1,234 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1717 Providence Rd

Columbia, MO

65202

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Showing 1,234 reviews

March 16, 2016

Effieciency Michelle in the service dept. helped to get my tire fixed very promptly and got my car cleaned and back to me as soon as possible ! Great help ! More

by Abbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Mazda of Columbia responded

Awesome!! Thank you for your feedback!

March 16, 2016

great experience I would highly recommend if you are purchasing a new or used vehicle. To go to Joe machens at 500 vandiver drive in Columbia. Our sales rep Jeff fletc More

by kelli2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
Mar 23, 2016 -

Mazda of Columbia responded

Thank you so much! We are pleased to hear that your experience with Jeff was a positive one. We hope you are loving your new vehicle as well!

March 14, 2016

Don't spend your time or money here! I was talking with my salesperson, after test-driving a car and hearing Al Morgan's (Sales Manager) ridiculous offer, and was discussing the numbers f More

by Buffaloe
Friendliness
Recommend Dealer
No
Employees Worked With
Al Morgan
Mar 14, 2016 -

Mazda of Columbia responded

Hi. Thank you so much for taking the time to bring this to our attention. I wanted to let you know that I have forwarded your feedback to our executive management team. They will be contacting you shortly. We apologize that you did not have a positive experience at our dealership and we hope to find positive resolution.

March 05, 2016

I would like to give a big thank you to Jeff and MC for such I would like to thank Jeff and M.C at Joe Machens Mazda at 500 vandiver Dr in Columbia Mo. for such a wonderful job getting me into my 2011 Ford Taur More

by Safie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Dampier, Jeff Fletcher
Mar 11, 2016 -

Mazda of Columbia responded

Thank you so much for your kind review! We hope that you continue to love your Ford Taurus! If we can be of any further help, please let us know!

February 28, 2016

Excellent Customer Service Robert Mason was patient as I said no to numerous cars. We finally found one and I absolutely love it. He was never pushy and I highly recommend him More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Mar 04, 2016 -

Mazda of Columbia responded

Wonderful! Thank you so much for taking the time to let us know about your experience! We are happy to hear you love your new vehicle!

February 17, 2016

Jeremiah and Amanda outlander sport Feb 13,2016 we got our new vehicle. It was a Saturday and busy, we had a idea of what we wanted and got just that. I enjoyed how they got us something More

by J/AKOONTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Jeff Fletcher
Feb 17, 2016 -

Mazda of Columbia responded

Hi Jeremiah and Amanda! Thank you for your review. We are so happy to hear that you're pleased with your experience with us and that although it was a long wait, you enjoyed your time! We will take your concerns into consideration for the future! We thank you so much for your time! Enjoy your new Outlander Sport.

February 14, 2016

Service that is definitely above the rest! Michelle Sexton is amazing. She is a person who I really look forward to seeing when I need anything in service. Her warm personality and smile is c More

by Angie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2016 -

Mazda of Columbia responded

We appreciate your kind words about Michelle! She is such a great asset to our team and we're delighted that you think so highly of her. We will forward your review on! Thank you so much for your continued service!

February 12, 2016

2016 Outlander SEL Skylar and Al were great to deal with. I hate the task of buying a new car, but they made the process very easy. Everyone at the dealership was very More

by Richardson,Dennis65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Morgan, Skylar Young
Feb 17, 2016 -

Mazda of Columbia responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you're pleased and that the process was easy for you! Thank you for your business.

January 31, 2016

Bill Gorsky can make it happen! Meeting client service expectations can make or break your day. Bill Gorsky's attention to service detail, coordinating department warranty issues an More

by Kimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian (auto detailer and driver), Bill Gorsky
Feb 01, 2016 -

Mazda of Columbia responded

Thank you for sharing your experience with us! We are so thrilled that you're please. Please let us know if we can be of any additional assistance.

January 31, 2016

routine maintenance Thank you for the complimentary first oil change and returning my Outlander to the shed since I had to work late from the snow storm More

by Outlander Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2016 -

Mazda of Columbia responded

Thank you! We're happy to help!

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