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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 234 reviews

April 30, 2026

They charged me for 530$ for 15,000 service, which I assumed it should be free More

by MARY.BAYANDORIHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Chammas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Burrow
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May 06, 2026 -

Mazda Thousand Oaks responded

Hello Mary: We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roger Chammas rchammas@browningautogroup.com

April 30, 2026

Matt is a great sales person. He is knowledgeable and made the process feel easy. Highly recommend! More

by CSCHEURER2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Mazda Thousand Oaks responded

It’s wonderful that Mathew guided you through an effortless Mazda CX-50 Hybrid purchase. We appreciate your high recommendation and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

Check in was good, loaner car was ready and work was done on time. And professional. More

by SEVEN47FLYR
Recommend Dealer
Yes
Employees Worked With
Kyler
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Apr 29, 2026 -

Mazda Thousand Oaks responded

Pleased to learn our check-in process went smoothly and your Mazda CX-5’s service was completed on schedule. We’re glad the loaner car was ready and that you found our team professional. Thank you for sharing your feedback. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

The service advisor. JC was very helpful and they did the work right the first time. More

by HGEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Apr 29, 2026 -

Mazda Thousand Oaks responded

We’re delighted our service team provided helpful assistance and completed the work correctly the first time on your Mazda. Thank you for the five-star rating, and we look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

Excellent service, great communication throughout the entire process, completed on time as promised. Highly recommend. More

by Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, all were great.
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Apr 29, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear the service visit for your Mazda CX-5 went smoothly with clear communication and on-time completion. We appreciate your recommendation and look forward to helping with your next service. Roger Chammas rchammas@browningautogroup.com

April 28, 2026

Jaquelyn and the whole dealership team was outstanding. Jaquelyn was personable, very knowledgeable, and great to work with. She was definitely the best cars salesperson I've ever worked with and I will de More

by GREUBLIN
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquelyn Shraibati
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Apr 28, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting Jaquelyn’s personable approach and deep Mazda expertise. We’re delighted her outstanding service made purchasing your new Mazda so enjoyable, and we appreciate you recommending our team to other Mazda shoppers. Roger Chammas rchammas@browningautogroup.com

April 19, 2026

Rep was professional and explained the work needed on my car. I also appreciated having the video with the tech explaining what he worked on & what needed repair/replacing. More

by rnstill
Recommend Dealer
Yes
Employees Worked With
James Misko
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Apr 19, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our service representative provided a professional overview of the needed work. We’re glad the technician video helped clarify what your Mazda required. We look forward to helping with any future service needs. Roger Chammas rchammas@browningautogroup.com

April 19, 2026

Matt was an amazing salesperson! ! He was so informational and helped answer all my questions! He really made the process enjoyable, 10/10 experience ! Would definitely recommend Matt More

by ANGELT35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 19, 2026 -

Mazda Thousand Oaks responded

We’re delighted Mathew provided clear guidance and made buying your new Mazda an enjoyable process. It means a lot that you would recommend Mathew to friends and family. If there’s anything else we can do for you in the future please let us know. Roger Chammas rchammas@browningautogroup.com

April 16, 2026

Excellent service all around Matt was extremely helpful and very attentive. He knows a lot about the cars and was very helpful showing me how to work everything. More

by SEVEN47FLYR
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
Print
Apr 16, 2026 -

Mazda Thousand Oaks responded

We’re thrilled Mathew’s attentive and knowledgeable service helped you feel confident with your new Mazda CX-5. Enjoy exploring all its features, and feel free to reach out with any questions. Roger Chammas rchammas@browningautogroup.com

April 13, 2026

She was very knowledgeable, professional and personable. Overall great experience. She was able to answer all my questions More

by cabrerawb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 13, 2026 -

Mazda Thousand Oaks responded

It’s great to hear that Jaquelyn offered knowledgeable, professional and personable support while answering all your questions. Congratulations on your new Mazda CX-50 Hybrid and thank you for sharing your experience. Roger Chammas rchammas@browningautogroup.com

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