I bought a used car while living overseas in order to
safe time and rental costs when I arrived. Jaquelyn was the only person (of many) that I reached out to who made it easy from start to finish. Thousa
safe time and rental costs when I arrived. Jaquelyn was the only person (of many) that I reached out to who made it easy from start to finish. Thousand Oaks Mazda sent a driver to pick me up from the airport and after verifying that the car was in the condition I expected, I signed the final DMV paperwork and drove off. I could have been happier with the process.
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by dnklindee
Verified Customer
Verified Customer
Jun 29, 2026 -
Mazda Thousand Oaks responded
It’s wonderful to hear Jaquelyn made your overseas purchase of a used Toyota RAV4 Prime seamless from airport pickup through final DMV paperwork. We’re glad the process saved you time and rental costs while meeting your expectations. Thank you for sharing your experience and enjoy your RAV4 Prime.
Roger Chammas
rchammas@browningautogroup.com
All staff was professional,friendly and easy to work with
Overall it was a great experience
Overall it was a great experience
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by D.gomez24
Verified Customer
Verified Customer
Other Employees Tagged:
Jaquelyn Shraibati
Jun 23, 2026 -
Mazda Thousand Oaks responded
We’re thrilled Jaquelyn and the rest of our staff made your Mazda CX-5 purchase feel effortless. It’s wonderful to hear everyone was professional and friendly throughout. Enjoy every drive in your new CX-5!
Roger Chammas
rchammas@browningautogroup.com
It was without a doubt the longest we've ever spent
purchasing a car (11AM to 7PM), but there were a lot of unique circumstances (working numbers/removing extras to fit budget & desired car not in stoc
purchasing a car (11AM to 7PM), but there were a lot of unique circumstances (working numbers/removing extras to fit budget & desired car not in stock/ acquired from another dealer). Jaquelyn went above & beyond in her efforts to help us endure it. She's a real asset to your team. Our daughter jived with her on our first visit & wanted nobody else to sell her a car.
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by WOLTZMJ
Verified Customer
Verified Customer
Other Employees Tagged:
Jaquelyn Shraibati
Jun 15, 2026 -
Mazda Thousand Oaks responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mazda Thousand Oaks are glad to have you as a customer.
Roger Chammas
rchammas@browningautogroup.com
Quick.
Easy. Satisfied! Jaquelyn was great. Very honest. Made the purchase so easy. Nima in finance got our paperwork done so quick and easy
Easy. Satisfied! Jaquelyn was great. Very honest. Made the purchase so easy. Nima in finance got our paperwork done so quick and easy
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by CANDI_SILVAS1
Verified Customer
Verified Customer
Other Employees Tagged:
Jaquelyn Shraibati
Jun 06, 2026 -
Mazda Thousand Oaks responded
Thank you for your feedback. We’re thrilled Jaquelyn’s honesty and our finance team’s efficiency made purchasing your used Chevrolet Traverse quick and simple. Enjoy your new vehicle and let us know if we can help in the future.
Roger Chammas
rchammas@browningautogroup.com
Have been bringing my cars to them for years now and
they’ve always done an excellent job
they’ve always done an excellent job
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by HHINICH
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2026 -
Mazda Thousand Oaks responded
It’s wonderful to know you’ve trusted us with your Mazda6 for years and that we’ve always done an excellent job. We’re proud to have kept your vehicle in great condition. Thank you for your ongoing trust.
Roger Chammas
rchammas@browningautogroup.com
Absolutely ask for Isaac.
I worked with him over the course of a few weeks while comparing options and negotiating the price, and he was patient, professional, and helpful eve
I worked with him over the course of a few weeks while comparing options and negotiating the price, and he was patient, professional, and helpful every step of the way. From the initial test drive, to providing quotes and matching other dealers' offers, to completing the paperwork at the end, he made the entire process smooth and stress-free.
I can't recommend this dealership enough, and I'm excited to be part of the Mazda family!
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by TANNER_DANKO
Verified Customer
Verified Customer
Jun 03, 2026 -
Mazda Thousand Oaks responded
Thank you for sharing how seamless your Mazda CX-30 purchase was from test drive to paperwork. We’re delighted you feel at ease with your decision and appreciate your recommendation. Welcome to the Mazda family, and don’t hesitate to reach out if we can help in the future.
Roger Chammas
rchammas@browningautogroup.com
Amazing, thank you so much Isaac was a excellent person,
nice experience buying a car.
nice experience buying a car.
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by Orutras
Verified Customer
Verified Customer
Other Employees Tagged:
Jaquelyn Shraibati
May 26, 2026 -
Mazda Thousand Oaks responded
We’re delighted you had a great experience purchasing your used Mazda CX-5. Thank you for sharing your feedback and please let us know if there’s anything else we can help with.
Roger Chammas
rchammas@browningautogroup.com
Excellent service Excellent service, friendly staff
,Jaquelyn was so patient with us and helpful & Roger, the manager is the best of the best
,Jaquelyn was so patient with us and helpful & Roger, the manager is the best of the best
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by SANDRA32
Verified Customer
Verified Customer
Other Employees Tagged:
Jaquelyn Shraibati
May 16, 2026 -
Mazda Thousand Oaks responded
Thanks for sharing about your experience with Mazda Thousand Oaks. We appreciate your business and hope to see you again soon!
Roger Chammas
rchammas@browningautogroup.com
It was an absolute joy and a pleasure to work with
Jaquelyn Shraibati! She was personable, professional and meticulous. She was knowledgeable about Mazda and its competitors and she was refreshingly
Jaquelyn Shraibati! She was personable, professional and meticulous. She was knowledgeable about Mazda and its competitors and she was refreshingly candid, never pressuring us to make a purchase decision but rather providing constructive, informed inputs when we asked her opinion. We test drove 3 vehicles at Mazda and we visited 2 other dealerships (with less than stellar sales reps) before returning to Mazda to ink the lease with Jaquelyn. I truly love my new CX-30, but I equally loved the process of transacting with Jaquelyn. My partner turned to me and said, "Wow, before today, I never knew the impact and influence that the salesperson had on the car decision." Jaquelyn made it easy for us to choose Mazda Thousand Oaks and she is an asset to the dealership. Five stars!!
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by cx30turboinojai
Verified Customer
Verified Customer
May 14, 2026 -
Mazda Thousand Oaks responded
We’re thrilled to hear you enjoyed working with Jaquelyn and that your new Mazda CX-30 is a perfect fit. It’s wonderful that Jaquelyn guided you with candid, knowledgeable insights and made your experience easy from start to finish.
Roger Chammas
rchammas@browningautogroup.com
Jaquelyn was up front and transparent from the get go and
very patient with us as we waited for competitive bids. This dealerships price was the best offer by a large margin.
very patient with us as we waited for competitive bids. This dealerships price was the best offer by a large margin.
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by SOVEREIGNFINS
Verified Customer
Verified Customer
May 14, 2026 -
Mazda Thousand Oaks responded
How great to hear Jaquelyn’s transparency and patience helped while you compared bids. We’re pleased the price on your new Mazda CX-50 Hybrid stood out so clearly. Thank you for your five-star review.
Roger Chammas
rchammas@browningautogroup.com