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Mazda Thousand Oaks

Thousand Oaks, CA

4.8
234 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 234 reviews

May 11, 2026

Salesman was knowledgeable. Finance was fantastic. I’m so glad I gave them my business. More

by MaryC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Chammas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Mazda Thousand Oaks responded

We’re thrilled our sales team’s expertise and our finance department’s support made your Mazda purchase so seamless. Thank you for trusting us with your business. Roger Chammas rchammas@browningautogroup.com

May 10, 2026

Quick and efficient it so expensive. Thank you for your help and service on May 9. More

by JDERREATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 11, 2026 -

Mazda Thousand Oaks responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Chammas rchammas@browningautogroup.com

May 09, 2026

Easy, smooth, good service Mazda of Thousand Oaks provided good service. Process was easy and communication was good More

by JESAL2000
Recommend Dealer
Yes
Employees Worked With
JC
May 09, 2026 -

Mazda Thousand Oaks responded

Your feedback on the smooth process and clear communication for your Mazda CX-5 service means a lot. We’re glad the experience was easy and our team delivered the service you expected. We hope to welcome you back for any future service needs. Roger Chammas rchammas@browningautogroup.com

May 07, 2026

What can I say? Professional great customer service listen to everything. I had to say answered all my questions. I got the video from the mechanic. Explaining every More

by jeff.greenfield
Recommend Dealer
Yes
Employees Worked With
JC
May 07, 2026 -

Mazda Thousand Oaks responded

We’re thrilled the detailed video walkthrough and thoughtful service for your Mazda CX-5 answered all your questions. It’s great to know our team’s clear communication made a difference. Thank you for sharing this positive feedback. Roger Chammas rchammas@browningautogroup.com

May 07, 2026

Kyler and Jake are very professional and wonderful representatives of ur organization! They r extremely helpful and informative! All services we completed timely and honestly! I appreciate all of them More

by BBALLLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler and Jake r wonderful!
May 07, 2026 -

Mazda Thousand Oaks responded

Thank you for recognizing our team’s professionalism and informative approach. We’re glad your Mazda3 received prompt, transparent service. We appreciate your feedback and thank you for choosing our service department. Roger Chammas rchammas@browningautogroup.com

May 07, 2026

Matt was super responsive and super helpful starting from the interest form I filled out online all the way through the sale. Lots of helpful information I would’ve never known otherwise. The dealership was More

by GBMICHALAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Chammas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My financing was handled by a female she’s had in the last office. Glasses long ponytail I apologize. I can’t remember her name at the moment, but she was incredible.
May 07, 2026 -

Mazda Thousand Oaks responded

We’re delighted our team was responsive and guided you seamlessly from your online inquiry through purchase, and made financing worry-free. Thank you for choosing your new Mazda. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

May 06, 2026

Service was timely. Reception was OK. I have never received my car back from a service at other dealerships, unwashed and not vacuumed. Very disappointing. More

by craigandjude
Recommend Dealer
No
May 10, 2026 -

Mazda Thousand Oaks responded

We're sorry that you didn't have a completely satisfying visit. If you don't mind reaching out to us, we'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roger Chammas rchammas@browningautogroup.com

May 05, 2026

Ive visited this Service Dept several times and have experienced consistent superior service from Jake, Kyler and the team. More

by LORISHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Kyler
May 05, 2026 -

Mazda Thousand Oaks responded

Thank you for the 5-star rating. We’re delighted our service team delivered superior care for your Mazda CX-30 on each visit, and we appreciate your continued trust. We look forward to helping with your next service. Roger Chammas rchammas@browningautogroup.com

May 04, 2026

The scheduled service commenced on time and. was completed without problems or personal consultations. The subsequent drive home showed no Irregularities. More

by schuhjoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Mazda Thousand Oaks responded

Pleased to learn your Mazda CX-5 service started on schedule and went smoothly, with no issues on your drive home. We appreciate you trusting us with your maintenance and welcome you back anytime. Roger Chammas rchammas@browningautogroup.com

April 30, 2026

Outstanding engagement, responsiveness, and execution of the deal. After speaking with several dealers, Matt & this team stood out for being straightforward, responsive, and respectful of my time. More

by Sun12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Mazda Thousand Oaks responded

We’re delighted that our clear communication and swift follow-up made your new Mazda CX-30 purchase smooth and efficient. Thank you for trusting our team and sharing your experience. Roger Chammas rchammas@browningautogroup.com

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