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Mazda Roseville

Roseville, CA

4.6
113 Reviews
Looking for a new or pre-owned Mazda? Look no further than Mazda Roseville in the Roseville Automall. We offer a full lineup of new Mazda vehicles. Our knowledgeable Mazda Roseville new car dealer staff is dedicated and will work with you to put you behind the wheel of the Mazda vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate.
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830 Automall Dr

Roseville, CA

95661

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Showing 114 reviews

December 03, 2024

Very helpful and not pushy. They were willing to answer all our questions and let us take our time in making decisions. More

by juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Saiyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Koo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

100% great customer Service. Will come again in future. Fast, easy, and smooth transaction highly More

by nash_hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Thurman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda Roseville responded

Thank you for the kind words! We are so glad your experience with us was seamless. We appreciate your business and wish you many happy miles ahead!

November 25, 2024

Very professional service fro Johnny as well as Scott in finance. Couldn’t have asked for anything more. No pressure experience. More

by judydull120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Koo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Mazda Roseville responded

Thank you for the kind words! We're so glad to hear that Johnny and Scott provided you with such professional and pressure-free service. Your satisfaction means the world to us, and we’re thrilled we could make your experience a great one. Enjoy your new ride, and let us know if there’s anything else we can do for you!

November 25, 2024

My wife and I had stopped in just to get an idea of different vehicles we might want to get into as our current lease (Mazda MX-30) was up in a month. Since we had an appointment with Brian to help us More

by marc46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Mazda Roseville responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Brian provided such friendly and knowledgeable assistance, turning your initial visit into an exciting new beginning with the Mazda CX-50 Hybrid. It's fantastic that he made the process seamless and enjoyable without any pressure. Congratulations on your new vehicle—we hope it brings you many miles of happiness! If you need anything else, we're always here to help.

November 19, 2024

I was treated very well. Steven Hinds was very helpful explaining the ins and outs of the Mazda. He was very patient with me. All the staff I worked with was courteous. More

by gself43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hinds
Nov 20, 2024 -

Mazda Roseville responded

Thank you for your wonderful feedback! We're so glad to hear that Steven Hinds took the time to thoroughly explain all the details of your Mazda and that his patience stood out to you. It's also fantastic to know our entire team made your experience a positive one. We appreciate your kind words and look forward to helping you again in the future. Enjoy your Mazda!

November 18, 2024

The service person was excellent and I appreciated the ongoing updates . The service was done efficiently and all in all, a very positive experience. More

by CCHURLEY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Mazda Roseville responded

Thank you for the kind words! We are so glad you had a wonderful service experience with us! We look forward to continuing to serve you!

November 16, 2024

I had a great buying experience, the process was fast and really like the new car. More

by chadd1
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Koo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Harriss
Nov 18, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad your experience with us was seamless and efficient! We appreciate your business and we wish you many happy miles!

November 16, 2024

Niki Hutchens is great in the Service Department. Communicating clearly and promptly helped me get a good deal on needed repairs. Videos showing the inspection are helpful, but the mechanics cite More

by james c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mazda Roseville responded

James, Thank you for the positive review and for recognizing Niki’s efforts. I'm unable to find an exact customer record based on your username and a service that recently had a filter as a recommended service. I'd love to review the inspection video with you and discuss our service technicians findings together. Please contact me directly at 916-755-5630 at your earliest convenience. Bobby Shields, Service Manager.

November 15, 2024

Go see Bobby at Roseville Mazda if you want to be treated like a king or queen I know that sounds crazy but this guy listens and he always says yes you get more than you asked for and the prices are the very More

by Jackfolsom2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Mazda Roseville responded

Jack, Thank you for the glowing review! We're thrilled to hear Bobby made you feel like royalty during your visit. His dedication to listening & delivering more than expected is what truly sets him apart. We’re lucky to have him on our team! If you need anything in the future, Bobby and the team are always here for you.

November 15, 2024

this place used to be amazing but over the last few months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewher More

by GFOWLER6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Struthers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mazda Roseville responded

Thank you for sharing your feedback. We're sorry to hear that your recent visits have not met the high standards you’ve come to expect from us. We value your loyalty and take your concerns about pricing and service seriously. Please feel free to reach out to our Service Manager, Bobby Shields, at 916-755-5630, so we can learn more about your experience and work toward regaining your trust.

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