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Mazda Of Lodi - Service Center

Lodi, NJ

4.6
1,476 Reviews
Call Service Center (973) 594-1700

1,476 Reviews of Mazda Of Lodi - Service Center

Sort by
December 21, 2024

Good Servirce, Rosin was very helpfull and explained everything we need it. The wait was not bad. More

by N.REYES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin in service
Report | Print
December 20, 2024

The workers are nice and friendly. However, their cars are horrible. Brand new car I got has been in their location for repairs maybe 4 or 5 times for major repairs in 3 years of ownin More

by Trent M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dre Brownridge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henny Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Noble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Galen Dorry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Novikov
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lugo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Very nice building and waiting area. Representative was very courteous. The mechanic video sent to me was helpful More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto
Report | Print
Dec 20, 2024 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience, Joe! We sincerely value your business and look forward to your next visit.

December 18, 2024

Went in for recall Service was great Done when I was promised Team was excellent More

by COYDA1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 20, 2024 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi!

December 18, 2024

Very courteous and efficient service team. Highly recommend Mazda of Lodi to friends and family. More

by rlpnyc818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2024

Rosie Is by far the most upbeat, helpful auto service - customer coordinator I have ever dealt with in my 58 years! You must know what a gem you have on your hands! I value that type of customer service. W More

by TINA_HORENSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Dec 20, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, Tina, and for taking the time to leave us this wonderful feedback!

December 18, 2024

The receptionist is very kind and professional. The service I received was good. Overall great experience. More

by Hayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2024

The staff in the service Dept is excellent. Always a pleasure and they go above and beyond. Rosie is a gem!!! More

by lisajona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie!!!!
Report | Print
Dec 16, 2024 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

December 15, 2024

Always so quick and pleasant to have my vehicle serviced here! I love this location More

by gabmartinez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2024

Nikita was excellent. Car was out in less than estimated time. I was promptly informed when it was ready for pickup. More

by jrmoscat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
Report | Print
Dec 16, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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