Mazda Of Lodi

My CPO Mazda CX-5 was just purchased in December 2024 and had 2 error messages pop up related to the Smart City Brake System so I brought it in here for warranty work. Unfortunately I got the Service adviso had 2 error messages pop up related to the Smart City Brake System so I brought it in here for warranty work. Unfortunately I got the Service advisor, Debbie (Deborah) Cedeno and she went on to say there will be a diagnostic fee and repair fee as well. I asked her if the car shows up on her system as CPO and she told me it is. She went on to say they don't honor the "nationwide" CPO warranty provided by Mazda themselves and to go back to the dealership I purchased the car from. CPO warranty is covered by Mazda and not the dealership... Mazda of Lodi and Debbie Cedeno needs to be investigated by Mazda Corp for not honoring Mazda CPO warranty. More

Rosie was great. She explained everything and followed up through out entire process. I’m very happy with service. She explained everything and followed up through out entire process. I’m very happy with service. More

Fast, convenient, quality care and beautiful dealership. Very nice customer service with clear info shared Very nice customer service with clear info shared More

Dealer would not assist with warranty repair work for a malfunctioning headlight that should be covered. malfunctioning headlight that should be covered. More

Excellent and quick service. They diagnosed and fixed the problem very quickly. They are very professional to deal with They diagnosed and fixed the problem very quickly. They are very professional to deal with More

Joe K. went above and beyond for my lease. He got me down to the payment I wanted. He also was very communicative and helpful returning my previous lease. went above and beyond for my lease. He got me down to the payment I wanted. He also was very communicative and helpful returning my previous lease. More

This dealership was great and reliable. Everyone was nice and ready to help me with buying my Mazda. Definitely recommend coming here to purchase a car! Everyone was nice and ready to help me with buying my Mazda. Definitely recommend coming here to purchase a car! More

Micheal the salesman that sold me the vehicle is a really nice and patient guy. He sold me not what he wanted but I said that I needed. It was a great time at the dealership and just a very clean and well m nice and patient guy. He sold me not what he wanted but I said that I needed. It was a great time at the dealership and just a very clean and well maintained place. Keep it up guys 👍🏼 More

New procedure to buying a car has changed. Waiting for plates. Feeling uneasy with temporary. Waiting for plates. Feeling uneasy with temporary. More

Debi and the technician was informative and explained the work clearly, however, I would have preferred a more thorough inspection and for the repairs to be fixed. I am still having the same problem. the work clearly, however, I would have preferred a more thorough inspection and for the repairs to be fixed. I am still having the same problem. More